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February 2024 by Juan Rodriguez
The 2-3 employees I spoke with, were all very nice. BUT upon entering my room, the bathroom toilet was dirty and there were muddy shoe marks in the entrance. There were notes that employees would need access to install a smoke seal which I did not like as I basically took it that they could enter the room at anytime without notice. My take is that the smoke seal was installed after my room was cleaned and they person doing the install decided to relieve himself before we entered the room.Breakfast we less than desirable. It was cold/lukewarm and just when I thought that coffee in a dispenser would be hot...nope...it was lukewarm too. Disappointed. I would have spoken to the guy at the front desk but he disappeared and when I did see him he was on his phone uninterested.A few minor inconveniences such as not enough towels in the room or water pressure I am UNaccustomed to in a hotel were apparent as well.
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February 2024 by Mark Dodd
The room has a strange aroma. There is very noticeable dirt on the tile floor when we walked in the room. There are dishes still in the dishwasher, a lot. I don’t want to check to see if they are clean or dirty. The bathroom floor has a variety of hair on the floor. There is food dried up on the handles to the kitchen area draws. I don’t want to look around anymore because I know I’ll find more issues . Not what I expected for $147 a night and a Hilton family member hotel. This is disgusting.Rooms: Dirty!!!
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February 2024 by Brian Desmarais
Staff was very kind, but deck is stacked against them with an outdated (and likely poorly initially designed/constructed) hotel. Would strongly advise looking elsewhere, especially if you’re just in for a decent night’s sleep on a drive through. Paper thin walls, can hear every neighbor’s door slam (particularly unpleasant when staff is shuffling guests to different rooms at 2am because of multiple maintenance issues), torn up and airplane-thin blanket, hissing toilet, and dirty hallways. I stayed at an ancient LaQuinta night before, and that was luxurious by comparison.
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January 2024 by Vera Dudrov
Do not stay here. Pictures are not accurate. Rooms are old and dated with just a terrible new paint job. Most floors are under construction. Dead cockroach on the counter of my room. Walked in walked out.
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January 2024 by Louis Cross
Just pick up my daughter she works there
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January 2024 by TJ McBride
Clean room and good breakfast.
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January 2024 by Bill Duffy
Front desk staff was friendly and knowledgeable of local restaurants (Parkside Grill was an outstanding recommendation)Rooms: Highway noise was significant but we love the H2S room layoutsSafety: Felt safe to walk to dinner at Parkside GrillNoteworthy details: Rooms are being remodeled and shipping containers are in front of property with a fair amount of debris
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January 2024 by Sue StJohn
Need bigger sign by road lol ,passed
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January 2024 by Stephanie K
Paid extra for a “suite”- asked what the difference was and told it comes with superior internet and snacks and drinks. We come to our room after a 13 hour drive and there are no snacks and nothing about Internet. We go down to front to ask about the room and they said there are none available of that room type. We say we will just take the discounted non suite room and they said no we Can’t as we already paid - But they gave us a plastic bag with some chocolate and chips to bring up. $66 for this is unacceptable - we didn’t even get the room type we booked and the Internet password they gave us didn’t work. So paid $66 for some chips and spotty Internet.
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December 2023 by Michael Sena
Rooms, breakfast, staff are top notch!Rooms: Clean and spaciousFood & drinks: Puts their competitors to shame. Real cheese omelet!
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December 2023 by Ashley Stakemiller
Worst Hilton I have ever stayed at. If I could give service less than a 1 I would.
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December 2023 by Justin B
Another great Home2 Suites, location great by several restaurants. Quiet.
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December 2023 by Tou Lee
Seems like an older building. 1 window screen to block light only - no privacy screen. Screen pulley was broken. The shower had super low water pressure. At least water was hot. After checking in, the first shower had very shampoo - which ran out after 2 showers. There was also low shower gel and conditioner. (Out 2 days later)Always had to run downstairs to the front desk for toilet paper, towels. Had to request shower shampoo and gel as well.The staff is very nice and helpful when you can find someone. They may be understaffed this weekend. Because we have stayed at Home2 Suites before. Hopefully, this is an anomaly. They have always been great.Nearby activities: Close to proximity to retail stores and Neyalnd Stadium.
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November 2023 by 828abandoned
If you’re a Hilton diamond member. You get a great gift bag at the start of your stay.
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November 2023 by Timothy “Tim” Ramsay
Muy goodNearby activities: There are 5 restaurants in walking distance
