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March 2024 by Henry Forrest
Hot Iron Garage is the most skilled and honest shop around. That's hard to find now a days. Brent knows his stuff and is always willing to answer any questions I have. I've always gotten accurate quotes, and their prices are more than fair. I'm happy to have found them, and they will continue to be the ONLY shop for my fleet of Powerstrokes. They keep my trucks in top shape so I can keep my business running smoothly!As for the 1 star review.... I've personally seen that clapped out 7.3 when picking up one of my trucks, and it's honestly worth more in scrap. A quick fb search of the guy, and you'll know real quick what quality of person he is.... so I'd take his review with a grain of salt.
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February 2024 by Kyle Thieke
Fixed a problem that diesel works said wasn’t the problem. I recommend.
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December 2023 by Jacob Akin
This shop is a absolute joke to deal with. They talk down about the other local shops like they are the best diesel techs around here. They have done several jobs to my truck but the truck never stays on the road due to their lack of skills. They have costed me a $1,000 rear end due to no fluid being put in it, they managed to mess up my injector o-rings when installing them so they offered to fix that but in the process of figuring out that was the issue they cross threaded my fuel filter cap and caused 8 gallons or more of fuel to dump out into my driveway. I called and told them about the issue but they do not care and made no offer to make it right. Now the truck is back miss firing again and looks to be oil in the fuel bowl/filter which from my research shows it could be fuel injector o-rings again so im assuming they only changed the bad ones they found on #1 cylinder injector they seen instead of all 8 like brent told me he was going to do since they all needed to be removed. 10/10 highly recommend to avoid this shop unless you got plenty of money for tow bill after tow bill from the break downs and their shop bills. They will not own up to things that get messed up while it is in their hands (like a extra dent that magically showed up while parked at their lot to be worked on brent looked confused and said i think that was already there) no sir it only had damage to the bed previously. The mechanic jay is a drunk and they allowed him to stay on board with them after showing up hammered to work which is just ridiculous you would want to keep someone on that puts your business and customers at risk because they want to show up drunk to WORK! The only thing Brent's wife (kayla the receptionist) had to say was i wish we would of never took your truck in. They will not get anymore business from me and hopefully people will take this advice and run far away from this joke of a shop to avoid being in the situation i am in. I have put no more than 6k miles on this truck since they have started working on it which is just absolutely sad.I fixed the issue myself since they did not want to mess with me or my truck anymore. There was atleast 8 injector o-rings destroyed when they put them in including the ones they just did couple weeks ago. They are a sad excuse of a shop and hopefully people dont get done the same way they have done me. It has been issue after issue with them. Glad i know how to work on vehicles so i was able to fix their mistakes myself!Just wanted to update that i have fixed my truck myself and it has been on the road for 5 days now so im about to pass how long they was able to keep it on the road at a time since they started working on my truck.
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October 2023 by Jake Jake (Jake)
Mad master mechanic Brent swapped my engine in 3 days. Very reasonable pricing and great with communication.Services: Auto engine tuning
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October 2023 by Daniel McKenzie
Hot Iron Garage is the premier diesel shop in Knoxville and I've been to most of them. Brent is a master mechanic with a wealth of knowledge and experience. Excellent communication. Will not be taking my vehicles anywhere else.Services: General repairs & maintenance
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September 2023 by sealantro
They do good honest work. Sometimes it takes a while to get fixed due to their backlog. But they do tell you the time frame up front so you can make an informed decision regarding timing.
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July 2023 by Amanda Johnson
Everyone I met here was super helpful and got my car fixed for me quickly and even stayed late to get it done for me. I appreciate them, and definitely recommend them. 5 stars for sure
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May 2023 by GoforBenja (Ben)
I was a little disappointed. I came in with a rumble, they diagnosed a transmission problem. I took it to AAMCO to check out the transmission and it turns out that my drive shaft was bent. AAMCO replaced my drive shaft and fixed the problem. Would have cost me $4,500 dollars if I accepted Hot Iron's diagnosis.
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June 2022 by Rebecca Winchell
Fair prices. Work done quickly. Very professional. Very confident work done correctly.
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April 2022 by Jacob Dare
Great place quick service, engine light was on and even ad busy as they was Brent plugged in my truck and told me what was wrong... nothing to worry about could fix it when I got home
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March 2022 by Keece
The mechanic really knows his stuff, very reasonable prices, extremely good qualityServices: Tires
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March 2022 by Carl Zimmerman
I would highly recommend Hot Iron for any type of repair or maintenance. Brent is a true expert at his craft and treats his customers extremely well. High-quality service & fair prices = overall great value!Services: Oil change
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March 2022 by Jill Russell
Brent is an excellent mechanic and designer. He has maintained our trucks, tractors and farm equipment for years and kept us moving. He also designed and built our harvester! We sure do miss him here in Alaska!Services: Brake service & repair
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March 2022 by Wyatt Humphries
Brent knows what he’s talking about I do not like taking vehicles any where but I trust this guy with anything I have from now on. He backs his work and makes sure it’s done right. Awesome work guys keep it up!!
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February 2022 by Michelle Meza
The owners went above and beyond to help us get our tailgate fixed, new tires put on, leveled our truck, and changing our gas tank to a larger one. Also did tons of work for our son on his truck! Among other repairs. They Took care of everything from A to Z. They're definitely our mechanic we trust and will go to in the future! Great communication! Fair pricing! And trustworthy work! Can't thank them enough!Services: General repairs & maintenance
