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April 2023 by Andy Phillips
Anyone not using Kathy Folks with H&R block is missing out of money and the chance to deal one the best in the business.
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April 2023 by Zachary Houston
I basically paid $200-300 to get my taxes done incorrectly, despite being constantly assured that it was correct. I was only able to prove it was incorrect after returning home and basically doing my tax return by myself. My amount due was nearly triple when H&R Block did my taxes. Oh, and if they mess up your taxes and your forms have to be mailed in that's completely on you. They won't even mail them for you.Bad service, and people who go to these places are hoping to take pressure/stress off of themselves in regards to doing taxes. Not very good if your customers have to put major effort into proving that the tax professional wrong.
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March 2023 by Zach Houston
I basically paid $200-300 to get my taxes done incorrectly, despite being constantly assured that it was correct. I was only able to prove it was incorrect after returning home and basically doing my tax return by myself. My amount due was nearly triple when H&R Block did my taxes. Oh, and if they mess up your taxes and your forms have to be mailed in that's completely on you. They won't even mail them for you.Bad service, and people who go to these places are hoping to take pressure/stress off of themselves in regards to doing taxes. Not very good if your customers have to put major effort into proving that the tax professional wrong.
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March 2023 by Angela Wilson
Kathryn is great! Awesome customer service!
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February 2023 by SmithBrothersBullies S.B.B
Katherine Folks is amazing she friendly and really dose a great job she got me my biggest return so far and could Answer all my questions and the other employees their are super nice I’ll be going back to her in the future
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February 2023 by Wayne Smith
I got my biggest return by goingTo H&R Block so far the worker are so nice and Katherine Folks is the best she got me back every I was supposed to and she fast will be going back to her every year now
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April 2022 by Tennessee Tommy
Very poorly trained people. Put the wrong address on my return and now IRS thinks sends mail to the wrong address! When I called to see if anything could be done all I got was sorry you will have to change address yourself. Never again!
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March 2022 by Clashmore753 (clashmore)
My tax professional worked hard to help me with my out of state taxes. She was amazing and kind
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February 2022 by Natasha&Amber Ward
My wife and I visited a new H&R Block office this year in Knoxville in the Gallery on Kingston Pike. It was our first time changing our H&R Block location due to us moving into town. I have to say that we absolutely had the best tax prep experience of our whole lifetime of filing with this company. We were a little skiddish because we were having to meet with a new lady and had no clue what the visit may hold. Mrs. Kathy Folks MBA with 13 previous years of skill was by far the best tax prep pro I've ever met and we want to thank her for helping us get our taxes filed and being so grateful and kind with us.
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February 2022 by Phil Weaver
No hassle, I just drop and go, Kathy always does a great job ?
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February 2022 by JAMES ALSHEIMER
The rep. Was great and helped greatly with my tax issues and getting them resolved.
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February 2022 by Eddie Sturgill
The above and beyond help and friendly atmosphere staying over just to try and get the work done.
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June 2021 by Doug Brown
We have used H &R Block for a number of years and have always had very nice and helpful people work with us
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March 2021 by Mark Farmer
i enjoy someone that can help me with taxes i do not have to do myself.
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March 2021 by Pellissippi ETS
Easy and helpful
