Invisible Fence® Brand specializes in designing pet fences for dogs and cats, operating in the Knoxville DMA. With over 50 years of experience, the company is committed to providing exceptional training and installation services. Many customers praise the professionalism of the staff, particularly highlighting the expertise of trainers like Ethan and Tre, and the outstanding support from team members like Kim and Brandy. Clients express satisfaction with the effectiveness of the invisible fence, noting that their pets quickly learn to stay within the boundaries, even during playtime. However, some reviews indicate challenges with customer service and scheduling, with reports of delays and communication issues. While many customers recommend the product for its reliability and the peace of mind it offers for pet safety, concerns about the responsiveness of the scheduling department and the handling of customer inquiries have been raised. Despite these issues, the overall sentiment remains positive, with several customers emphasizing the value of the investment in the invisible fence. The company’s dedication to pet safety and customer care is evident, making it a popular choice among pet owners looking for effective solutions to keep their pets safe. Overall, Invisible Fence® Brand is recognized for its quality service and the lasting relationship it builds with customers, even after installation.
The Best!!! Tristin was our service guy today. Could not have been any nicer. He listened to me explain my current fence situation and knew exactly what to do to fix it. Super helpful. I’ll always use IF and from now on I’ll ask if Tristin is available!! Thank you so much
May 2026
We just added our 11mo puppy to our existing invisible fence (after having the fence installed 2 years ago for our other dog) & it has been a breeze. The customer service & training we have received from Malik has been outstanding! Highly recommend! And if you can, request Malik to do your training for you!!
May 2026
Tristan did a great job! Very polite, good communication, and was able to quickly repair our fence.
