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February 2024 by Tiffany McMahan
Me and boyfriend and almost 2 year old came to do our taxes. The woman doing our taxes was name Britney Bivens already had a long. She stayed over 2 hours past closing to help us. She was kind, professional and very patient. She explained everything that we were confused about coming to her next year! Thank you Britney!
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February 2024 by Danielle Brown
Julia worked with me for almost 6 hours and was extremely patient with me. I highly suggest her. She is awesome!!!
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February 2024 by Kevin Moore
Ms Julie McCray did an amazing job took here time to help me with my refund on my taxes thank you for everything..
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April 2023 by Rome Rodgers
My agent had a very heavy accent and was very hard to understand. He also didn’t seem to understand me very well.
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April 2023 by Charles Martin
Excellent service.
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April 2023 by Rana Al Shami
Great Experience, done in no time, good advices. Very helpful
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March 2023 by Joshuah Moses
Not happy at all about giving more than half of my return to have my taxes done and still haven't received my taxes back in almost a month
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March 2022 by Sharon Patrick
Friendly, knowledgeable tax preparation. Having an office inside Walmart was so convenient
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March 2021 by Leslie G.
Dave was thorough and told me everything step by step making sure I understood it all
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January 2021 by B TAG
Jackson hewitt is the best!!!! But one thing that's a problem it's alot of money ???
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January 2021 by Malana Salgado
bad they take to much monery fo do your taxes there never going back
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January 2021 by Edgar Estrada
It said to review them so I'm doing it now
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January 2021 by jennifer Hale
For years I have used jackson hewitt. This year has been a complete disaster. From the start I should have walked away. The lady that did my taxes had no clue of what she was doing. I corrected numerous mistakes on her part. She almost shorted my refund because she didnt move the federal taxes paid in to year to date. She added one of my children twice and then said oh well theres an issue. The issue is you put him on my return already, that's why its giving you an error. She had an issue even scanning my documents. Still to this day, i dont have a paper copy of my return. She had no idea how to connect to the printer. I filed in January. I have not received my return yet because the IRS is "reviewing" my return for accuracy. I called the corporate office and spoke to Tina about my concern with the irs holding my return when its cut and dry. She said when you get the letter of why, call and we will figure this out. I have called and called and have yet to get a return call. While on the phone with Tina, I accessed my online account. The preparer put my sons last name twice on there for his last name. Still I'm not sure if this is why I'm being reviewed. I have never had an issue in my life, and this year it has been a trainwreck. When they say you have the guarentee if your taxes are audited or review, really you can guarantee you are in it on your own. You just lost a customer because I will NEVER use jackson hewitt again.
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March 2020 by Amy Williams Bishop
great place to work!!!!!!
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March 2020 by Chey McCarter
Our tax preparer Sebastian was great and helpful, but tells me since we are first time customers we should be looking for a $100 egift card for Walmart in my email with in 24 hours. I have looked for it for over a week now and no egift card. So I decided to call 2 times to finally get the manager call me back to tell me there was no such promotions. That practically the tax preparer and I are stupid and dont know what we are talking about. So is this a thing or was I lied to? Bc thats not something you tell someone if its a lie. If this gets corrected I will happily give 5 stars.