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February 2024 by AnnaMaree Provenza
Placed a curbside order for 5 shirts. Pulled into the parking lot and waited for about 10 minutes and then finally went into the store myself. I was given 1 t-shirt by an employee named Kat, who didn’t even greet me when I came into the store because she was on her phone, and she told me they were out of the rest of them. No call to offer a different size/brand. Walked out of the store to put the bag in the car. Walked back into Jo-Anne’s and found 2 other shirts with minimal effort that I had in the order that were canceled because they were “out of stock.”
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January 2024 by Oz Morse
Lovely store! Helpful staff and everything you need for your projects!
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January 2024 by Linda West Schumann
Store is crowded with stock and displays. Difficult to find way through
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January 2024 by Jace Bowden
I just left this location, and Terri was absolutely awesome. She went to the back and worked hard to find some green melting chocolate for me. She was so, so kind and helpful. She’s an amazing employee, and I hope Joann truly appreciates her because it doesn’t get better than Terri. I can tell she genuinely cares about customers and helping them. Give that amazing employee a raise, Joann!
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January 2024 by C D
Last time I went I had coupons on my app and the cashier told me they “haven’t been working lately.” One was for $10 off a $50 purchase, which I had more than passed. She scanned it and it wouldn’t attach, and she basically said there was nothing she could do. Didn’t offer a gift card in the amount of the coupon, call a manager, nothing. Hugely poor customer service when a customer has manufacturer coupons and there is zero effort made to honor them.
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January 2024 by Michelle A
It's not the biggest Joann, but they had a nice selection of fabric. There was a great sale on yarn.
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December 2023 by Megan Carson
Great store to get all your supplies for next great crafty project! Fabrics, crafts, decor, ect.
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November 2023 by Melissa Blahut
I love that they carry the Swiss alpine lore of Krampus, the unfinished ornament, which is not demonic despite Sadonna Scarlett’s review which has no idea about the history. Krampus is a horned, anthropomorphic figure in the Central and Eastern Alpine folklore of Europe who, during the Advent season, scares children who have misbehaved. Assisting Saint Nicholas, or Santa Claus, the pair visit children on the night of 6 December, with Saint Nicholas rewarding the well-behaved children with gifts such as oranges, dried fruit, walnuts and chocolate, while the badly behaved ones only receive punishment from Krampus with birch rods. Krampus day itself, on the other hand, is on the 5th of December. Educate yourself more before you label something satanic because it makes you look grossly uneducated.
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November 2023 by Cheryl Rolen
The JoAnn Fabric on Greenway need to hire people that know about sewing!! The employees know nothing and could care less about helping you!!
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September 2023 by Ariana Weidner
I personally love this Joann store. I go here all the time for Bernat Yarn. I do have to expect to wait 30 minutes in line every single time though because there is never enough cashiers any time of day. Today I discovered why.I called to see if they had positions open since I have been a SAHM for a year. They said to apply online and positions start at.... $8.50/hr!!?? I thought the girl on the phone was joking I was speechless. Its no wonder you cannot keep employees here. Hobby Lobby 1 mile down the road is hiring at $18. The poverty line in Knoxville is $75,000 a year. $8.50 is an absolute joke. Invest in your people and they will invest in you. Do better. Your net sales for 2022 was 2.4 billions dollars. Im really considering not shopping here anymore after figuring this out. I feel bad for anyone who works here.
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September 2023 by chris foust
It was pathetic, nothing stocked the store was a mess the only reason I gave it 1 star was because there isn't an option for zero stars
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July 2023 by bean
They got all the fabric and yarn I need at a decent price.
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May 2023 by Mindy
My first time to this place it was great lots of selections
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March 2023 by Bret Pearsall
Employees were very nice even when I came 20 minutes before close. The store is very small but has enough items to do whatI needed
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February 2023 by Steve Watts
We spend a lot of time in fabric stores because my wife is a quilter. We normally shop at the Sevierville store. This location on Greenway Drive is not really that friendly, and the restrooms are in a serious need of a good deep cleaning. They are nasty. Also, the women's restroom door lock does not work.
