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February 2024 by Brandi Bingham
The best experience at a Kay we have ever had! Alicia is the best person to work with and to wait on us!!!
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December 2023 by Megan Grayson
Sheila was awesome to work with! No pressure but made sure we left with what we wanted! :) thanks so much Sheila!
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December 2023 by Taylor Shultz
These guys are awesome! I walked in the door and was immediately greeted! I messed up an online order and they were SUPER helpful and managed to get it fixed quickly! Loved the service!
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July 2023 by alexis huichapa
Wonderful service and store!! Absolutely the best Kay around the area! Staff is always eager to help and will help make your dream jewelry ideas come to life!!
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June 2023 by Allison Ankrom
I always have the best experience at Kay's in turkey creek. Only jewelry store that has received my family's business in the last 5 years!
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May 2023 by Erika King
Alicia at this Kay’s location is fantastic! My fiancé and I went about 2 weeks ago to pick out our wedding bands, and she was so patient and thoughtful. Our bands arrived a few days ago and I walked into the store to hear the staff oohing and aahing over how our bands looked with my engagement ring! Will definitely be using them in the future.
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December 2022 by Armed One
Long story short, we will not purchase anything from this Kays location again, and possibly any Kays for that matter. David treated us as an inconvenience, not a customer. He basically said we were lying about purchasing a ring there, until we showed him the receipt. Not the way to treat someone that's been a customer for over 8 years, and has a Kays credit card.
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May 2022 by Doris D.
Was extremely impressed with the customer service!! I bought diamond bracelet a few month ago and noticed one of the diamonds had come out of it - I'd lost the receipt but thought I would visit the store just to see if they could help - they went above and beyond and I was offered a replacement !!!! Fantastic customer service !!! Would definitely buy products from Kay's again - thank you
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May 2022 by william stone
The staff is always very helpful and professional. I always buy my jewelry at Kay Jewelers, Turkey Creek. They always have a great selection and great sales.
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April 2022 by Runnsun
We bought our wedding rings here in July 2021. Went in for an adjustment and cleaning. Very helpful and friendly staff.
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March 2022 by Hrishi Brooks
David was awesome and helped me with my requests easily!
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January 2022 by Tiffany Galyon
Great selection and service. They are always stellar workers here. Very knowledgeable about their jewelry. Their protection plan is so worth the extra cost!
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December 2021 by Barry Slaiman
We visited the store yesterday and spoke with David. We had purchased a diamond pendant and chain a number of years ago at Kay Jeweler's in Memphis. A clasp on the silver chain had broken. The 3-year replacement warranty had expired. David repaired the clasp, cleaned the chain, and inspected the diamond pendant without any charge. David was very helpful and great to work with. We appreciate the support from David and Kay's Jewelers.
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November 2021 by K. P.
Friendly staff and great shopping environment
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July 2021 by Dawn S
Kay's Jewelry has so many options to choose from. Our salesperson guided us to the perfect ring! Great price! This is my second ring and I already have a Christmas present picked out!
