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April 2024 by nick
This is a very poorly managed restaurant. The food is not rotated out throughout the shifts. Orders often come out wrong. Make sure you check your bag before you pull around, or they will deny your claim that they forgot stuff.
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April 2024 by Terry
The lobby is always closed, I went through the drive through like always it was completely empty. I was told to park at a white sign. For 15 minutes no one came through the drive thru and no one brought me my food. How can one simple order for one person, take 15-20 minutes. This store needs to close. The staff hate their job, the food taste like it's been sitting out since breakfast. Which I'm sure it has because no body eats here. Come at your own risk.
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April 2024 by Todd Harris
I’m not sure what it was but this location had the BEST chicken from KFC I’d ever had! OMG! It was seasoned to perfection like the old days and the staff was SUPER friendly, country and down home. I have ZERO complaints.
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April 2024 by Fred Walker
There are 4 kids running around unattended, one is screaming at the top of her lungs. Ages 2-10 years old, 3 of them are toddlers. The staff are the mothers and they’re leaving customers at the counter unattended to go scold their kids running outside by the highway and screaming because they’re upset over playing. Please get this store in order GM. Check the cameras. Date is April 7th, evening shift. I got my order 3rd to those that came in after and mine was ordered ahead. Children are not safe and these people need someone contacted on behalf of the children.
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March 2024 by Dee Kay
They were closed a hour before they was suspose to be.
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March 2024 by Michael Cassady
Placed the order online. It wasn't a big deal but when we arrived the dining room was closed and they were drive thru only. It took them a little bit of time to get our order out but it was a big order. When we did get it. Food was very hot and fresh and
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March 2024 by kat Kat
Pretty sure they either never updated their hours on line or the staff closes whenever they feel like. Stopped by twice around 9 pm and staff stated they were closed, even though their hours state theyre open until 11pm...
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February 2024 by Mia Shoup-Clark
Rudest drive thru, forgot all sides, and didn’t give us a receipt upon request. Literally no words to explain what just happened
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February 2024 by Braden Butler
I made a scheduled pick up and when i went to go pick it up the lobby was closed (someone’s kid was in the lobby) and the drive through wasn’t moving. I called the store twice but no one answered. (Got told they don’t even have a phone).Went through the drive through and had to wait 30 additional minutes to get my pick up order.When they brought the order out they basically threw the food at me, then laughed at me and quickly went inside.I’m never coming back
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February 2024 by Bella Stanford
Stopped by at 3:30 pm and dining room was closed even though sign on the door said it was open.
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February 2024 by Mattingly Smith
I went to pick up a DoorDash order someone had placed at this location. I pulled into the drive thru and sat at the speaker for 5 minutes and nobody answered. I then pulled up to the window and waited for the lady working to walk by the window so I could get her attention. When she opened the window she said they were closed and rudely laughed at me when I said I had a DoorDash order for pickup. I went to this location two hours before their posted closing time.
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February 2024 by Louis Davis Jr.
This has to be THE WORST kfc in America! There is ALWAYS a problem. Either there is ONLY 1 person working, or like tonight, their machine breaks so they overcook the damn chicken so I had to get extra Crispy, when I order original online before I got there. UNACCEPTABLE!!! I'll NEVER go back!
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February 2024 by RAMONA THURBER
This KFC over in cedar bluff is terrible. All the tables were dirty, the Flores were dirty, just over all it needs to be deep cleaned as far as the lobby goes. Also smile y'all you ARE in customer service after all. ???????
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January 2024 by Garbage pail ki... a
Food is good.if you actually get home with what you ordered. Missing items are always to be expected but tonight I had to wait and still had missing items. Service at this location is awful. Staff in and out of back door.....someone always has a cigarette in their mouth. Hopefully they at least wash their hands.
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January 2024 by Madisyn Seale
There is this one girl with neck tattoos and a bunch of piercing that was ignoring us in the drive through and when we pulled up to the window she was all rude saying "I'm not taking orders" and when we asked why she just said "I'm just not" she even said they weren't closed that it's just her. Then went back to yapping with her friend. We pulled out and she started arguing with another customer behind us. They were hungry and wanting food but she didn't want to take it. How she that old working there and gunna stay having a bad attitude like that. Isn't she getting paid? Well anyways. Terrible employee