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August 2022 by Tim W.
While visiting Kroger at Chapman highway, knoxville, tn I was accosted by a corporate online grocery drone for parking in am online grocery spot to run inside for one item. The corporate guy caught me in the parking lot and told me to move my car if I wasn't an online shopper, even though none of the online spaces were taken and thus would mean I would have to walk much further across a hot parking lot. I ignored him, so he proceeded to announce my transgression on the store public address system. He then told me I had 4 minutes to move my car. Obviously this drone has no experience in customer service and online shoppers are more important to Kroger than customers who come inside their stores to shop.
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July 2022 by Shawn H.
I'm going to start off talking about the things I like about the store, and then the negatives which there are many!The store reminds me of my childhood! The layout, and even the smell of the store, reminds me of simpler times. The store is well lit, and for the most part well-stocked. If you're looking for something chances are this Kroger has it. It has a wide selection and the prices are just...okay. Inflation sucks and Kroger, I feel is taking advantage of this. They are also trying to trick people into thinking they're saving money because they're using their Kroger card. For instance today I bought a $7.00 bag of Doritos that was marked down to $4.29. Because I used my Kroger card... What a load of crap!This location sucks because there are so many homeless people outside, just waiting to beg somebody for money, a ride... or their groceries that they just spent hard earned money to purchase. The management does not seem to care about this whatsoever, and is it fairy eager to say it's not our problem. The clientele at this Kroger sucks and the empoyees are very unfriendly... It's also very apparent that they do not want to be there. I have never once seen an employee smile, or even give the smallest hint that they're happy to be there. This whole store is like a prison and should be shut down! It's the most awful shopping experience I have ever had, and if you can make the trip to Fountain City... That Kroger is, vastly superior!
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August 2021 by Greg M.
The infamous Fellini Kroger. It's much smaller than a normal Kroger. Shelves are often half empty. Everything is dirty. And some of the shoppers have BO that will knock you on your butt. Other than that, I don't like it much.
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September 2020 by Sharon Coburn
awesome clean fresh meats veggies
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August 2020 by Scotteth McKinneyeth
Good selection of food at good prices. Staff is mostly excellent, especially Vernon at the self-checkout. Been having an issue with their new security company checking my bags, I'm a daily customer, not a thief. They seem to be falsely advertising themselves as police as well (they refused to show me any police ID). And there's always people out front asking for change, Could improve the security. And hire more people like Vernon please.
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June 2020 by Juniper Stinnett
Was just told f*ck you and called "some kind of f*gg*t" by an older, unmasked woman in the self-checkout line, directly infront of the employee monitoring the lines, after asking her politely to back up when she asked to borrow my Kroger card. The employee did nothing. I don't expect much, but this is unacceptable on all counts.
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April 2020 by Travis Manass
I just got the most amazing deal ever!!!! A box of Captain Crunch ( Oops all crunch berries) and a hand job from some guy for $8!!!!
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January 2019 by Ben Gadd
My wife and I have been dedicated and loyal customers to the Fountain City store (even at the old location) for over 10 years, yesterday was our last day shopping at your store. Time and time again, we have been approached me by an agressive black male panhandler and I'm tired of it. I'm tired of worrying about my pregnant wife's safety to go grocery shopping. I'm tired of looking over my shoulder when I'm with my kids to avoid this guy. I am sure you have received complaints