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February 2024 by Richard Stanley
Nice fuel center.
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October 2023 by Benjamin O'Mary
I just love the Kroger's fuel points they really help me out through the work week
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June 2023 by Riley L.
Shop here weekly. I'm always treated very well by the employees. Today, Sol, provided one of the best customer experiences I've ever had. True story.
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June 2023 by Maria B.
Today, this Kroger on Middlebrook had poor customer service. I was checking out through the self service registers. The far left ones.The lady next to us was trying to get the attention of one of the self check out service ppl from the self check next to me.She called out to him about 5 times. Since I was closer, I went to him and he said that's not my side. Just in such a rude way. At least say let me get you someone who can help.My husband and I went to one of the managers, Christine (I believe that's her name) and she just apologized. I still felt like this was just going to be passed over but if you're customer service - please help.We've been going to Food City because the atmosphere is better and so is the customer service. Tried Kroger again because it was closer... big mistake today!
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February 2023 by Colby M.
My daughter and I went to this Kroger today and had the best experience I've ever had in a grocery store. People there were so friendly so we so clean what made the experience so outstanding was that we went to Starbucks and Keith think it was anyways he was so sweet to my daughter I'm so polite to me. It was just a great experience. Then we go to check out the bag lady played with my daughter Abigail and I was so impressed how they were just so great her name was Jane these two should definitely be promoted or recognized for the best employees ever. I would definitely recommend this grocery store to anyone.
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December 2022 by Amber Turner
Always get me in and out super fast, and the fuel points are amazing. I spent a good bit at Kroger so I really rack up.
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November 2022 by Tiffany P. C.
I've used this pharmacy for many years. I changed a while back (for convenience to my work location) but quickly changed back after realizing how good it was, in comparison to Walgreens. The service is excellent! They always notify me when my prescriptions are ready and make it simple for me to request for them to call my dr when the prescription runs out. The hours are convenient and pick up and checking out is ways a breeze. I'm thankful to have this pharmacy close enough because I don't think I would be able to find equal service and convenience elsewhere! Great job, Krogers Middlebrook!
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October 2022 by Ed R.
I've been shopping at this location for 20 years and it's gone downhill terribly..starting the year before Covid they were out of stock on many items and never had enough cashiers. Now the store is dirty, not faced, out of stock on many items, items on shelves so high you have to scale the other shelves to get them. And last but not least, meat and dairy items going out of date. They never have more than one cashier and you'll often spend 15 minutes checking out....by a " guy" with all sorts of piercings and green fingernail polish....
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July 2022 by Nathan N.
This Kroger located at 9161 Middlebrook Pike is the closest location to my home so I usually go here just to grab a few things needed. For the most part, the employees at this location are not helpful when asked questions about finding a product. On Wednesday, July 20, 2022, I used the regular check out lane instead of self checkout as I usually do. The clerk, Dianne, was very rude - did not greet me nor thank me after I paid. When I asked about an item that was supposed to be on sale, she very rudely replied, "You have to scan a Kroger card to get the sale price." So I stopped putting my items on the counter and got in my wallet for my card. Then the bagger, Kevin, very rudely said, "You need to put those items on the counter and pay for them!" I acknowledged that I knew about those items and was going to put them up as soon as I scanned my card. Neither of these employees thanked me nor said anything friendly at all during this visit. I will drive to the Kroger at The Landings at Cedar Bluff from now on if I decide to keep shopping with Kroger. This is not the first time I have been treated rudely by employees at this location. I will NOT be shopping at this location again.
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April 2022 by Gregory P.
I was in this Kroger location today and was checked out by one of the worse and rudest employee that I have ever encountered ( I did not get his name, but he very large and had a beard) working Easter morning. The bag boy ( with diffent colors of hair) was extremely nice. I will avoid this employee in the future. I may start shopping at another market.
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February 2022 by Brandon Brown
Be sure to use Kroger points for the discount. Gets the job done.
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December 2021 by Blue Dog
Fast service Expensive gas.
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December 2021 by Scott Moeck
It's only worth it if you have a bunch of fuel points to use. Higher than a lot of stations that aren't far away
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October 2021 by Elizabeth Sarafolean
Wonderful location
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October 2021 by Anna Dinter (Annie)
Quick and convenient