Kroger provides a wide range of quality food and household products from popular brands, making it a convenient one-stop shop for savings. The store offers fresh produce, meats, seafood, dairy, home goods, and pharmaceutical products. The smaller Kroger in Knoxville, known locally as the "Fellini" Kroger, has a unique customer base and good product selection despite its size. Customers appreciate using digital coupons and Kroger Boost for delivery services, often receiving fresh food and prompt refunds for damaged items. However, some products are now marked "pick up only," causing frustration for those unable to shop in person. The staff are friendly, helpful, and the store is usually clean and well-stocked. The shopping center surrounding the store is considered sketchy by some, but the Kroger itself is seen as a reliable place serving the working class of Knoxville. Overall, Kroger is valued for its variety, helpful staff, and convenient services.
The young lady in the Starbucks named Chelsea was extremely kind. She went above an beyond for my order. I appreciated her kindness and sweet smile. I wish there were more people like her in customer service. Very kind young lady.
July 2026
A little run down...in need of a little rehab. Has a good manager and good staff.
May 2026
I was fortunate enough to have an interaction with the front end cashier named Jinx. The gesture they made may seem small to them but to myself it was just another reason to remember to look for the helpers in this world and how they can truly change a person's day
