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April 2024 by Jason Munsey
Don't go here the place claims to be open at 6am. 4/15/24 at 635 am a employee smarts off to me because she says they are closed. Just based off of this I wouldn't trust eating anything these types of people cook.
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March 2024 by Максим Моргачов
I made an order online in the app at 11:56pm, the store is open until 12:00, I came to pick up the order, but they told me that we were closed. no one gave me my money back
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March 2024 by Donald Rickels
The last 5 times I've been to Krystal on Broadway I have been turned away 4 times saying it would be 20-30 minutes for a Krsytal burger and 1 time that their registers were down and they only were taking cash. On the 4th time I was asking about the new seafood sandwiches and the person's response was, "do you want me to tell you the truth or lie to you" I just drove off. This was all in the drive through. It cannot take 15, 20 or 30 minutes to make a burger! I used to work at McDonald's and the longest it took was 5 minutes. You need to look into the crew and management for Friday pm's. You go to Krystal for a burger and they don't have them???
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March 2024 by MariJo Wright
It is Krystal. Its amazingly good when you have a late night craving.
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March 2024 by Amanda Messer
This place has went down hill. This is the nastiest Krystal’s I’ve ever ate at. They don’t care how they fix there food , over salting, throwing it in container any old way, soggy krystals, krystals that’s been sitting for a while that’s hard and crispy, barely putting any fry’s in chilly cheese fries, soggy bread on pups. Just gross I will never go there again ?
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March 2024 by johnny tyler
I have a weakness for Krystal breakfast
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March 2024 by Jake Berezansky
I cannot believe how poorly run this place is. I was the only person there and was told it was cash only. That's silly but ok. Then I was told it would be at least 15 minutes until I could order, so I left. I've stopped to eat here 3 times, and each time was actually unable to do so. I also doordashed it once, and they messed that order up too.
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March 2024 by Jess
I understand nobody wants to work anymore and it’s hard to get good help but why make your job harder by scraping mustard off. So glad my kid that is allergic to mustard stayed home bc they definitely would have ate one. Stuff isn’t cheap anymore and spending $44.00 and it being cold and bread being hard like no there isn’t a person that’s going to want that.
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February 2024 by Christi Ramlow
Waited 15 minutes for 3 Krystal Burgers and friesFood sucked...
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February 2024 by Jan Powell
There was 1 employee in the whole store! He was trying to cook, run the drive thru and wait in walk in customers. He should have never been left alone in that store alone in that location as well as a work safety hazardous!!!!. It was absurd and he was doing the best he could. To me the 2 no shows that should have been there at 5:30 pm should be fired instead they choose to lay out of work for Valentine’s Day! If it have been me, I would have locked the door and put closed due to no workers and went home! Pitiful. Krystal used toNo my favorite place to eat. NO MORE!
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February 2024 by Brittany Young
Just shut it down. They’re always out of something essential. Service is slowwww (I’m talking 10 minutes to take an order with no one else in line. And then another 10 minutes to make one chili cheese fry. NO MATTER WHAT TIME OF DAY) there’s really no excuse. I understand having a bad day, but they’ve been having a bad YEAR.I imagine the long wait times are partially due to struggling to keep fresh food ready to go since everyone local avoids the location due to poor service over time, and they almost never have a line to have food ready for. But not even the taking of orders is swift?? Soooo…. Idk man. I would just cut my losses after reading other reviews . This location ain’t it.
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February 2024 by Janice Renee Griffin (Naynay)
Chicken was
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February 2024 by Ross maring
No fries or tots because "it will take 30 min" their open till 10 or 11, the employees were told to close at like 9, piss
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February 2024 by Kevin Boling
Cashier is super courteous. Food was good.
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January 2024 by Mariah Bell
1/27/24 - Just pulled over to write this review and I don't post reviews ever. I came to Krystals at 7:40pm tonight, sat for a couple of minutes then spoke into the intercom, or whatever it's called, to see if they were open (rhetorical, more to see if someone would answer) since it was 7:40pm. Anyway, another suv pulled up behind me, they asked if anyone was helping me. I said no. They got out and said they would ask then went inside. When she walked back, she said they were inside laughing when she asked. Both of us pulled off. This Krystals has been horrible for the last year or so. This was the 1st time in months that I attempted to get food there.