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February 2024 by Matthew Shannon
I went in at 10:00 AM, 1/31 and the lady working the front was so nice. Best labcorp experience I’ve had.
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January 2024 by Paul
It took several people 3 times of jabbing my wife’s arm, before finally drawing blood for a TB test.The next week, we got a call from her employer that the lab still had not sent the results. Why? Come to find out, they NEVER even ran the bloodwork! So Idk if they lost/broke the blood vial, or messed up the test. But now my wife has to return and get jabbed again for a new test.I have never experienced such negligence + incompetence from any medical lab, ever.
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December 2023 by Madison Green (Matty)
Went to a Labcorp location for the first time today to have blood work completed. This location was the one in Knoxville near Sutherland. The check in process was different but very efficient and the individual at the front desk was kind enough. How the experience went when getting my actual lab work completed was bizarre with no bedside manners (for the sake of efficiency is what I ended up concluding). I walked into the lab room and immediately was told “set your stuff down on the chair” there were 2 chairs in the room, when I asked about it I felt like I was being scolded. When I was told (not asked) “get on the scale” I was then asked “what’s the number” and I had to tell them my weight out loud, which is whatever, but knowing my weight has always been a sore spot for me at medical visits let alone announcing it (and in front of another employee present as well) so there was no discreetness whatsoever. They also just held up a measuring tape to me and just said “hold it and turn around” and I had no idea what was going on on at first until I realized they were taking my waist measurement. Again, it’s fine, but it felt awkward and was clunky because I was never told “now we are going to take your waist measurement” or something to that effect. Then I was told to sit in one of the chairs and they said “don’t talk.” (I wasn’t talking throughout any of this anyhow but okay). The medical professional giving me these cold orders was also TRAINING a new employee. They started explaining the process they were doing to the new employee and I think they said something how they like to do the blood pressure at a certain point in the visit so the patient is more calm for the reading or something to that effect - my blood pressure and pulse was sky high due to not being told what was happening at any point and just being given orders! I’ve never had lab work executed in this manner so I was totally thrown off. I completely understand the focus on efficiency at a lab work corporation, but your work is centered around people, and bedside manners go a long way in the medical field, even just for lab work. All it would take is a simple “we are going to give you some instructions for the next few minutes, we will let you know what we are doing as we go” or something to that effect and it would add on a minuscule amount of time. I will purposely avoid going back to this location and hope I have a better experience at the other Labcorp location here in Knoxville when the time comes again.
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December 2023 by Laura Nist
Great experience. Super fast and efficient. Can't remember her name but it began with an F.. forsythia maybe? I'm sure that's not correct but she was absolutely wonderful lol
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December 2023 by Devin
I have taken dozens of pre-employment drug screens. This was the most streamlined and efficient testing center I've been to. Thanks to Rosalie.
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November 2023 by Matt Richardson
The receptionist lady with the white scrubs with breast cancer awareness ribbons is very unprofessional, and disrespectful.She’s treating every person who walks in, like they’re some sort of inconvenience to her life. As if she isn’t here to do a seemingly simple task, albeit repetitive.And then she goes to the back and speaks to her coworkers in the way she should be speaking to the guests, with respect and a tone that lets people know that they’re not doing anything to frustrate her etc..This is a very good example of allowing the wrong people to work front ends, or customer service! She most definitely needs to be in the back away from other people.Highly unprofessional, and I do not recommend anyone visit this location for genuine care unless it is your only option. I have had way better treatment from other facilities, and will most definitely never come out this way for anything like this again.Be warned!!
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October 2023 by Michael Luna
I've been here several times. Staff was very helpful, location is very convenient and I was in & out very quickly.
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September 2023 by Stephanni Hobbins
First thing in the morning walk-in. Took my chances and was very lucky! Friendly staff. Clear direction. But I recommend to get an appointment!
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September 2023 by Debbie Martin
Victoria was awesome. Friendly staff and did a great job getting my lab work completed!!!
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July 2023 by David Smith
I dropped by (Sutherland Ave, knox) to get a copy of my recent bloodwork. The very mean, apparently mad lady at the front desk very harshly said, “We don’t give results to the patient”. Then, when I tried to ask something else, she interrupted me twice. I said sternly, “You have a nice day !” It could be worse. I could her see when I look in my mirror each day. Rudest medical I have talked to in years.
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July 2023 by tammy gribble
Have be coming to this location for years for monthly labs. Never a issue. Almost Everyone has been pleasant and nice. But today. Got there at 1212 they go to lunch 1230. I understand that they don't want a bunch of people coming in there right before going to lunch. But we was out of the car she locks the door knowing we was coming in. This was so unprofessional.
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July 2023 by haley price
I was in and out within 8 minutes! They were starting to get busy but they were really quick! I thought the workers were super kind as well.
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May 2023 by Burnt Out
They're hours are absolutely TRASH only place in test to take employment test and they're closed for 2 hours in the MIDDLE OF THE DAY. Employers should really consider using a diffrent company.
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May 2023 by Maggie Ward
So amazing. Usually at labcorps you wait forever and they just get you in and out. I checked in early and they got me in right then and there. Everyone was so nice and helpful and friendly! Definitely recommend
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May 2023 by Erin Fannin
Unreasonable hours for anyone who is employed. Will not do lab work between 11:30-1:30 even though their lunch hour is 12:30-1:30. Supposedly open until 4:30 but won’t see you if you don’t check in by 4, even if you walk in at 3:58. It takes seconds to pee in a cup. Terrible company policies and local customer service. Labcorp makes it nearly impossible for anyone in Knoxville who has a job to utilize their services. I wish there was an alternative.
