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February 2023 by Gabriela Vidal
Great price reduction right now
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December 2022 by Charlotte Maarfi
Friendly staff and great holiday sales.
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September 2022 by Tom Allison
Friendly and helpful staff.
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May 2022 by Melissa Durko
Staff was friendly and helpful. I don’t usually shop at this store but had a gift card & would definitely come back to this location again.
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April 2022 by Gina Brewer
I love this store and customer service is always impeccable. But I do miss the Ann Taylor store and wish there was still one in Knoxville. I bought many clothes there over the years it was in west town mall. Turkey creek would be a great place to put an Ann Taylor.
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December 2021 by Gabriella H
THE CLERK THREW MY BAG AT ME ACROSS THE COUNTER!I was shopping during a massive sale at Loft. I had asked the clerk to clarify the sale and she IMMEDIATELY became annoyed. I then proceeded to purchase the items. Instead of HANDING THE BAG TO ME with my items in it when the purchase concluded, SHE THREW THE BAG TO ME ACROSS THE COUNTER! THE MANAGER DID NOT SAY she was going to reprimand this associate. I called corporate and they NEVER followed up.
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December 2021 by Gabriella Hines
THE CLERK THREW MY BAG AT ME ACROSS THE COUNTER!I was shopping during a massive sale at Loft. I had asked the clerk to clarify the sale and she IMMEDIATELY became annoyed. I then proceeded to purchase the items. Instead of HANDING THE BAG TO ME with my items in it when the purchase concluded, SHE THREW THE BAG TO ME ACROSS THE COUNTER! THE MANAGER DID NOT SAY she was going to reprimand this associate. I called corporate and they NEVER followed up.
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November 2021 by Amy Hippard
Very clean and great staff!
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October 2021 by Yolanda R.
Nothing changed with this store based on past reviews. Mgr referred to me as a "gal". When in fact I was a customer who just so happened to be a woman, a mother, a wife, a sister, a friend, a neighbor, an attorney ...but not a gal...
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August 2021 by Allie A.
I have visited many Loft stores in many states and I must say that I find the loft store at Turkey creek the most unfriendliest. I have visited the store twice, waited on by two different women and they were disdainful each time. I've never witnessed such terrible customer service in my life. If they think they are that much better than me maybe they shouldn't be waiting on me. It was a terrible experience and I'll make a further drive next time. Turkey Creek loft will get no more of my business.
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July 2021 by Emma Cox
I like to shop at loft and have been to several in other locations that are great in terms of customer service. The people that work at this location, however, are some of the rudest clerks I’ve ever seen in my life. I have contacted them by email to make complaints before, but they never have troubled themselves to respond with a sorry, so I think I’ll just say it here. I wondered if it’s with everyone, some form of elitism, or they simply don’t want to make any money. I love Loft clothes for work bc most are more conservative, and this is the only one I live close to, but good grief. If you feel you can’t ever be bothered with customers, (this is not a one time instance), get in a different industry. And if you’re the manager and continue to turn a blind eye, perhaps this isn’t your field either!
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March 2021 by Sherrie A
Always like looking around Loft & trying on their clothes.
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January 2021 by Halsey Parks
Horrible customer service. I went in to make a simple exchange for a different size and the lady was incredibly rude. Don’t go here!
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August 2020 by Saba S.
This is a great LOFT store. They always have a really good selection of petite items. The Turkey Creek location is convenient. There is also a VS right next door, so I can hit two of my favorite stores in a single trip! The store appears to be taking extra safety measures during Covid-19. When I last visited, there was an employee cleaning the fitting rooms between every customer. The cashiers also disinfected the counters following each transaction.
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June 2020 by Larry Barber
We like it