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January 2024 by Elizabeth Lennex
I've always had good service, helpful and affordable!
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December 2023 by Hope Garage Door Repair
Sarah's was really cool – super knowledgeable and always ready to help out. Overall, the service has been good, just a few minor glitches. Hoping Sarah or another rep can help fix those. Big shout out to Sarah for being patient and handling everything smoothly while switching my plan and assisting others at the shop.
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November 2023 by Erika Kent
No stars!!! Where do these places that have to deal with people customer service find their employees???? Not phone friendly people I talked to a girl who seemed to be alright but just as enthused as the man was to make a sell... But anywho i asked them called at 5:30 from the Clinton store I was coming from to get the iPhone 12 because they were the only ones today that had them in stock and that were open still. I called before driving all the way out there telling them what my GPS said that I was going to be arriving right at 6:00 would they hate on me too bad if I showed up at 6:00 I am a single mom of five kids that works 7 days a week I had all my information to transfer my lines so it's not like I have too many days and hours to choose from that I'm free and open to got here right at 6:00 like I told them three different times that I called actually within that 20 minutes and talk to people and they told me as long as I arrive by 6:00 and I arrive by 6:00 and they still would not see me they locked the doors pretty much in my face these people are liars!!!! !!!!!‼️‼️‼️‼️
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November 2023 by Bbbb Jjjj
No stars!! SCAMMERS! Hayley charged me $45 more then what my bill is showing me. Tf?!Don’t do business here go to Clinton Hwy instead. They’re not scammers.
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April 2023 by jeramiah crider
Don is extremely knowledgeable and knew what I wanted before I did it seemed.
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March 2023 by Total VamP Hileman
The sales person was great. He answered all of our questions and was very helpful.
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November 2022 by Tambra Powell
William was a great service representative. He took his time and explained things to us and gave us helpful tips plus told us how we could save money on our bill. We were lucky to have a knowable young man who was very polite and showed us respect.
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August 2022 by Master Builder's Mom
Don is excellent at customer service and extraordinarily informative! :-) This is the Metro location my husband and I go to for our phone service needs. :-)
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May 2022 by Bill Birri
I have been a customer for more than 10 years. I bought a tablet a year-and-a-half ago which got broken by my grandson. I went in to buy a new tablet they told me the price was $139 when I told them they were replacing the old tablet they told me that this tablet will now cost me $249. Looks like Cricket is getting a new customer. And Don the customer service person at Metro by T-Mobile should be looking for a new job as well
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August 2021 by Molly Sherrill
Don is fantastic ?
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July 2021 by Sheri Ramsey
The employees are always very helpful and make sure we are satisfied before we leave.
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June 2021 by Starr Murray
No stars Cedar Bluff of Knoxville store was terrible. Lauren was rude and un knowledgeable. Sarah the Manger was just as loss and allowed Lauren to perform unprofessional customer service. WANTED to give Zero stars.
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September 2020 by Angela Venturini
Helped me fix my phone. Thank you. Quick n easy fix. Something I couldn't figure out. But great customer service
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September 2020 by Leslie Works
Steven, Cedar Bluff, was very helpful when completing a phone swap to my account. He was very patient and professional.
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July 2020 by Whitney Daulton
Do y’all have Apple Pay?
