Michaels is a well-loved craft store that offers a vast selection of art supplies, fabric, yarn, and party supplies. Customers can find everything they need for creative projects, including balloons, decorations, and gift packaging. The Knoxville branch has received positive feedback for its clean environment and helpful staff. Many reviews highlight the employees' dedication to assisting customers, with individuals like Ruby going above and beyond to help with yarn selections. The store also offers a nice selection of fragrances, making it a popular destination for various shopping needs. While some customers find the self-checkouts to be overly complicated and time-consuming, the overall experience at Michaels is enjoyable. Visitors often leave feeling satisfied and inspired to return for their next craft projects.
The prices are higher than the Hobby Lobby but the selection is just as good. Their hours are better then pother places as well. Their customer service is good as well.
December 2025
I love this place and they carry unicorn spit so you don’t have to buy it on Amazon anymore
December 2025
Ruby was incredible today in helping with yarn selections. There wasn't a lot on the floor and she went back multiple times for me, scouring for the options I needed. Thank you so much Ruby you deserve a raise!
