-
March 2023 by F. Nooner
I would recommend not using Mortgage Investor Group #mortgagelender for your home loans. A single mom gets pre-qualified goes through the process of the paperwork AND spends a least $3,000 on inspections, earnest money and other fees just to be told that "oh, I'm sorry it didn't go through". Isn't it their job to make sure that they are going to get approved BEFORE spending that much money? What a joke! One star is not low enough.
-
November 2018 by Jessica Hayden
This group is awesome!!! My family and i were very please and loved the friendliness and family environment. Michael was a great person to work with on our loan.
-
August 2018 by Ricardo Camara
Daren Poppen made it happen. Closed on schedule. Very helpful and knowledgable. Thank You.
-
January 1970 by whosays44
My experience here was terrible! The loan officer and his assistant do not communicate, I got duplicate questions everytime. On top of that everytime they asked for something I gave it to them within a hour an they failed to update their files. The whole process was WRONG and stressful!! What was wrong you may ask? Well hmm the closing date was changed a handful of times because the mortgage broker sent incorrect information to the title company, put the deed and title in the wrong name and failed to submit all documents. I was given my "final" mortgage payment however at closing this changed! When I asked why he stated "i estimated your insurance premium". Why would he have done this when he had a final insurance dec page for over a month? Pure laziness is my guess! Whenever there were problems I would call and inform him of them and he would talk over me and make it seem like this is not normal and e has no idea what I am talking about. Lesson to learn for him is some serious customer service skills! The assistant sent me terribly rude emails after I complained. One which stated "I know you are going crazy but I need...." Are you serious right now? I am going crazy?! This place is a joke! I would not recommend my worse enemy to these people! Serious coaching is needed! Customer service is terrible! We pay them thousands to work our loan an they treat us like garbage and get away with it? I think not!
