-
November 2023 by Josh Graham
10/23: has improved since last review and the branch has moved down to Blaine.My partner went to deposit a estate check on the 8/8/19. At the 7701 Rutledge pike location, the female manager told him it would be ok and it would post within 7 days. It's the 12th and not only did the check bounce, (over 200k in the account, shouldn't have bounced), but they charged an overdraft fee. We are going to the main branch in Knoxville to get this resolved. The female manager at 7701 Rutledge pike needs to be fired. Not only was she unprofessional, but she's costing the bank money with our high yielding account. And we refuse to visit that location again in the future. We are going to file a report with the FTC and FDIC. This is ridiculously eating up our time and resources.. Shouldn't have happened if she was actually knowledgeable about her job.
-
December 2022 by melissa myers
do NOT PUT YOUR HOURS OUT IF U CANT GO BY THEM. SIGN says Friday closes at 530 yet here it I'd at 5:19 n ur CLOSED
-
January 2022 by charles lenear
What they don't tell you is the 1.74% is for four years. I wished I could pay a brand new car off in 4yrs! Very misleading! I called today to come there from TVA with my new 2022 truck I had bought until they told me this and then said it would be like 2.94% for the same time I have it financed thru TVA when I told her well that wouldn't help me at all that I was just paying 2.99% with TVA. Wouldn't be worth going thru the trouble.So she was very quick to get off the phone after I said that.\"Rude\" I should have known better than try to leave TVA they have never mislead me!
-
January 2021 by Emma Lee FryeCrowe
Professional staff. Very helpful.
-
July 2020 by Emma Lee Frye-Crowe
Professional staff. Very helpful.
-
April 2019 by Julie widby
Always treated with kindness and respect. Professional and helpful with any questions I have.
-
July 2018 by michael brown
Bank some where else Don't waste your time with these people
-
July 2018 by Earl Smith
Great people, customer focused.
-
June 2017 by Julian Harris
Love them only bank I have ever used that I didn't leave eventually
-
August 2016 by Taylor Hayes
My grandmother banks here and every time I go in to deposit money to her, the tellers are always very rude and act like they do not enjoy their job. My mother went to bank with them and the lady spoke to her in a very unprofessional manner ( the bank manager) so she left without opening an account. Wouldn't suggest anyone to bank there.
