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September 2019 by Fengyang Xiong
Around two hours waiting
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August 2019 by Seshia Murray
We were driving through from Texas and blew out a tire on I-40. These guys were wonderful- incredibly friendly and had us back on the road in about an hour.
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August 2019 by Clifton Gideon
Service was quick and easy.
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June 2018 by 131will
Even at 4:30 pm on a Friday, they took me right in and did an oil change and tire rotation in about 30 minutes. Very nice people and clean waiting room.
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June 2018 by Clinton Roach
This place is a joke.....go to a real tire store.....I bought tires from here one which had a slow leak.....they said would patch my tire....well not on my new tire a paid for.....I took it to them 4 times just for them to switch tire to other side so I would not notice.....watch this place....buy at your own risk.....take to wholesale tires on corryton rd.....good old country folks that will do you right
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May 2018 by Chris Young
I had a great experience I was driving back home through Knoxville headed back to Texas. I stopped in to fix a tire and they said they would do an extensive safety inspection for me. They then informed me of some major issues that I was not aware of and I was able to have them fixed in a timely and fair priced manner!!! Excellent team at this location!!
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May 2018 by Jay Kim
The guys over here always give me a great deal on everything. They also let me know everything about my car, no matter how small the problem. They don't ever try to push me to purchasing anything. All they do is let me know what they found about my car and suggest ways I can go about fixing them. I can always put my trust on these guys.
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May 2018 by Brad Froning
Special thanks to Collin Chris and austin, this kind of service on a Friday night is unheard of. Thanks for the great service. Differently recommend to anyone.
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January 2018 by Josh Lepley
Crooks, went in for an alignment before getting new tires and wheels.. they said my truck didn't need one. Now my front tires are bad.
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December 2017 by Cas Long
The positive. Service was fast and prompt. I'm assuming the tires were put on properly and the ride is fine. The negative and why I can't get 5 stars. I hate trying to be “up soldâ€. When I ask for two tires put on two tires and not try to sale me 4. I know I needed 4 however the next two will come when I've got the extra cash. I hate it when they just automatically add on warranties and road side service and you have to ask to have that removed. I know this probably industry standards put I can't stand it.
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December 2017 by Holly Whitsell
This store has the BEST staff I have ever encountered. I always come here for my oil change and tire rotation when needed but a couple of weeks I was having a issue and the guys hooked my vehicle up to read the code and were very honest about what it was and quoted me the price and gave me the option to have the work done. Of course I did and I was out within 50 minutes. I am never pressured for service that I don't need that a lot of other stores do especially being a woman and the staff is ALWAYS so friendly and I ALWAYS recommend you guys to everyone I know. I have a family member here in Knoxville that owns 2 major shops and I still prefer you guys. THANK YOU!!!!!
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December 2017 by Chapman Smith
One of the more professional automotive shops around. The crew really takes the time to explain and show the problems of your vehicle instead of forcing prices down your throat like most shops. Clean cut, well spoken guys that work there. I would recommend to family and friends!!!
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December 2017 by Jon Harris
I can't express the level of expertise I've seen at NTB. The service manager was excellent. The store manager was great. I Will always recommend this company to anyone and everyone! Amazing customer service and their work is done in a timely manner and correctly.
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September 2015 by Jackie Crumpler
THIS PLACE WILL RIP YOU OFF. Paid for oil change & "inspection," was told I needed $1,101 of work, had it done, & battery dies in middle of nowhere in Kansas at midnight. Did they even do inspection?
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September 2012 by Eric Walker
The slowest service I have ever received, they either need more employees or stop taking so many customers and telling them it won't take long. Not coming back here again.
