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January 2024 by Jae Johnson
This store refuses to answer their phone.
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November 2022 by Virginia Sexton
I absolutely love this Old Navy. The sales associate Lacie was so sweet and helped me check out. She also checked sizes for me and folded everything in the bag. 10/10 recommend.
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October 2022 by Jim Dunn
I just left this store once again unhappy. Every time I visit this store, the store associates are so busy talking amongst themselves that they never and I mean ever ask if you need help finding anything or let alone speak. I have lived in Knoxville for three months and I frequent this store and it happens every time…..once again I left empty handed…..it’s more important to speak to your customers than to your co-workers.
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August 2022 by Madison Cosby
Very impressed with this Old Navy! The employees are very attentive and sweet. The store was organized very nicely, wasn’t too messy. Clearly, the employees are keeping up with the cleanliness. Very nice selection of inclusive sizing too which is hard to find. And of course, the prices are unbeatable. Very nice!
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July 2022 by Heather Curtis
Love the savings and found the perfect 90’s night shirt
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January 2022 by Nate M
Men’s denim area looks like a bomb went off. Jeans aren’t sorted by cut or size, and are barely organized by color. About half of them are folded correctly.
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January 2022 by Teresa Chesney
Store smelled like a dirty mop store doesn't have a very inviting appeal. Not very well decorated just looks like a generic type store not very inviting at last as far as store appeal. The cashier was very nice but there was only 2 cashier's and the line was long. Over all cashier was the best about whole experience.
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January 2022 by wyfy
Affordable clothing. A wide range of sizes and styles to suit the family
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November 2021 by Brian Smiroldo
I had a really good experience here, they have a lot of clothing to choose from and the staff was excellent.
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September 2021 by Tammy Gantte
Great items with very good quality! Nice friendly staff!
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September 2021 by Penny Kuykendall
OLD NAVY WAS GREAT VERY HELPFUL AND EXCEPTIONALY FRIENDLY
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August 2021 by Ashley Watson
Went in with the intention of doing some shopping until the store associate came and was folding shirts where my children and I were just to watch us. Now mind you we didn't do anything abnormal and they were standing waiting for me while I looked through the sales rack in the baby Dept. My daughter noticed her too and we were both upset so I left and will not EVER go back. I feel it's because my children were bi racial and nothing more.
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August 2021 by angela hopper
This location is fine, but hardly ever has anything... different. This store is fine for staples (jeans, sweaters, etc.), but nothing interesting.
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August 2021 by K H
Nice experience. Old Navy needs more selection for plus size
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June 2021 by Melinda Kitts
very friendly and helpful