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December 2023 by C. Vigi
Fast in and out also drive up atm.
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August 2023 by April Miller
I love ORNL FCU, I have been a member for a while now and have never had any issues with any of the branches would highly recommend them to anyone. Thanks ORNL
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May 2023 by Angie
Friendly service and clean place
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March 2023 by Tobey N
One of the best credit unions I have ever used! Very friendly, always quick to respond to whatever your needs are! I have been a member for almost 20 years & I have had accounts at other banks & none compare to ORNL!
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March 2023 by Linda Barringer
I’ve been a member of ORNL Credit Union since 1974. I have received the best of the best of services from them for all these years and so happy that I can always depend on them for any kind of service!
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November 2022 by hah banksy
Loved this bank until they locked my debit card and couldn't use it. Then they tell me they couldn't issue a new one. Couldn't pay my bills through the phone so I ended up with late fees. They strung me along telling me to come back. Come back tomorrow. I eventually just gave up. Now currently looking for a new bank.
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August 2022 by Amber Sturtevant
Absolutely hate the new update app for your phone one of the d*** things you guys did I hate the app so much it's so confusing and hard to use go back to the other app this new app is d*** and it's the same on the computer d***
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August 2021 by Ronda price
2 weeks ago on Monday I came in and made an appointment to see a mortgage lender at the halls branch for last Monday. I came in for my appointment and was told this branch didn't have one. THANKS. I only have Mondays off to take care of business, so this really sucks.So I came in today ( Monday ) to get copies of my 2 most recent statements and was charged $2 a piece. Thanks again. I will be changing banks. My money and time are just as important.
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August 2021 by Sarah McFarland
I absolutely love ORNL. I would recommend them to anyone! I have never had a problem, everything is always so smooth and easy, and every experience is awesome!
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February 2021 by Alexandra Bolz
While I don't mind going to their bank I hate the new drive thru because you can't make them transfer money from one card to another like you used to in the other drive thru. Everything else there is gone other than that.
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December 2020 by J B
Closing my check and sav account at ORNL ASAP. I’d grown accustomed to being treated well at these branches, but was treated like an unwelcomed guest at the Halls branch. Manager was unable to process my simple request and was very unpleasant.
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October 2020 by dkbash
New drive through Teller at Halls Branch is a poor design! The lanes should have a pass lane. The screens are germ factories. The building remodel is ugly .. really was nice match for library before and now it looks like a fast food joint. Hopefully ORNLFCU will not do this to their other branches.
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October 2020 by Justin Blackstock
The lobby has reopened after a remodel. New ATM and ITMs have been installed.
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October 2020 by Hammie Lover12
Very rude people.
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September 2020 by Anna Hill
I went to halls drive thru for a cashiers check and the service was quick and speedy. They have always been super helpful!
