-
February 2024 by Cynthia Harshsaw
My daughter had an appointment for her dog to be groomed. When she arrived for her appointment, she was told that they were unable to shave her dog's hair. Prince is a maltipoo, and because his hair was a bit matted, they told her to take him to his vet to cut his hair because they were afraid that they would cut him? Are they experienced groomers? Could they use a guard on the shaver so they want cut the skin? We ended up taking Prince to the vet who thought it was weird that they would not provide this service. For $45 they shaved his hair and provided other services. They said they do not have experienced groomers but it was no problem shaving and bathing Prince. She never had this problem with her shiatsu at this same establishment years ago. This was the Morrell Rd. Location.
-
February 2024 by Tabitha
Clean. The fish department is hit or miss on stock. Sometimes they have what I’m looking for.
-
January 2024 by Rick Dennis
Good selection of fish and aquarium products
-
January 2024 by Sheri Nicely
They were great!!!
-
January 2024 by Mark Hale
Good store; good selection.
-
January 2024 by Michael Gunnels
Nice and clean. Pretty Betas and other fish
-
January 2024 by Julie Michel
The staft is always super nice and Ash in the fish section is very knowledgeable about beginning a fish tank. Thanks for the extra help. I will be back.
-
January 2024 by amanda davis
Absolutely rude employees and managers!after rescuing a bearded dragon and buying tank supplies I had them do a price adjustment and they were so RUDE!saying we should just take down all sale items (as I wasn't the first to have them do this)but that $40 I saved can helpwith extra expenses.i will drive toother locations from now on...
-
January 2024 by Tammy Barlow
I am so impressed with my dogs grooming and nail clip. She looks and smells amazing. I will happily be back.
-
December 2023 by Larry Crouch
Great selection of dog items and a very knowledgeable staff.
-
December 2023 by Matt Warman
Picked up a new aquarium for my daughter. Good prices. Also bought fish while we were there. Staff was very friendly and helpful.
-
December 2023 by Beverly Fuller
Pet Smart has all of my pets needs including prescription food for one of my dogs. Very convenient especially when I don’t have to wait for delivery.
-
November 2023 by Joshua Brown
This location was so unorganized and chaotic. There was a training class and the trainer was yelling at the top of her lungs, which carried through the whole store. The class was also taking place outside the designated training area which made it impossible to get to the items around them. The cashiers were not able to keep up with their lines - one was way more interested in spending 5 minutes petting a rabbit than keeping it moving. I ended up leaving without anything I needed. Pet Supplies Plus is the better option imo.
-
November 2023 by Colleen Williams
1-made my 2nd appointment for my little 5 month old dog Oliver for grooming. They showed an appointment had been made in the name of my 16 year old dog that passed. Bc he was so old, they blocked the booking This was their error Mgr was rude2-had to make new appt date but when I walked in cashier was very rude and told me I was not allowed in the grooming area. After the employees stopped I up I was allowed in3-went back to pick up my dog the minute I opened the door TWO employees yelled at me to stay out. I was furious. A woman came out and told me I could not go in bc they had a nervous big dog. I told her another way could handle that. One of the employees doing nothing could stand at the door, a sign apologizing asking customers to wait. This woman told me TWICE the employees did not tell me, they asked me. The groomer, Lisa, did a good job, was very kind but management at that store is horrid.
-
November 2023 by Cindy Ciesluk
I can tell you that you would probably be better off going to Petco than coming to this location. The store manager Gavin is rude and unprofessional. He does not care about his customers. At 9:05 while I was still in the building closed ALL the registers down with a drawer full of money laying on the counter which I'm sure is against company policy. Refused to sell me a fish due to it being 9pm. I understand they close at 9. However if the employees weren't huddled at the registers and came over to assist me before 9pm this would of never been an issue. Instead they approached me at 9 asked me if I needed help and then refused the sale due to it being 9pm. No way to do business.