-
March 2022 by Amber S.
Went in to use the restroom it was so nasty I turned around and went to subway. The floors are nasty and the toilets need a good cleaning. Water was all over the sink and floor. No soap in the soap dispensers. I will not be stoping at a pilot again.
-
November 2021 by Kyle Baynum
It's a gas station, not much to say... got a drink out of the cooler and the door wouldn't close because the latch was broke and hanging. Opened another cooler door and one of the shelves almost fell out on the floor.
-
October 2021 by Carl Cooper
Very friendly!
-
September 2021 by Julie Wallin
follow your sale signs, not have the cashier say not my problem, not argue with customer, or when cashier is wrong, continue to argue. Have away to contact a human about bad customer service.
-
April 2021 by Richard F.
We like to stop at a Pilot or Flying J whenever we need fuel. They are usually very well run with clean restrooms, good quality food and lots of beverage and snack choices. This location was very clean and so were the restrooms.
-
March 2021 by Lana (Sassy)
Love this place always clean and always good and fast service
-
February 2021 by Jeremy J.
Decent station that was close to the hotel. We walked over here and got a few snacks for the kids. Nothing great nothing horrible it is in a con isn't location
-
January 2021 by Graham Zrostlik
I like Pilot otherwise but the credit card pre-authorization of $151 at the pumps is potentially financially crippling for a large portion of the population. This location doesn’t even have truck pumps so I’m pretty sure no ones pumping $151 of gasoline in their car.
-
November 2020 by HolisticBrit Ellis
WARNING!!!! Do NOT use your credit card at the gas pumps at any pilot! I was going through my credit card statement and pilot charged my credit card $151 when I got $13 in gas!!! When I called and told them they said it’s because they put a hold on your money and I will get it back but that is insane and could also hurt someone who needs those funds! Not to mention it could hurt your credit because of using too much of your available credit! There is no reason for them to hold that much money over a charge less than $20!!! Get your S*** together pilot!!!
-
October 2020 by Leslie Click
The slowest convenient store I have ever visited. Either hire more people or don't call it a convenience store! No convenience should have 6 people standing in line!
-
October 2020 by Logan White
Slowest pumps on the planet. I waited 5 minutes and barely had $2 worth of gas pumped into my car's gas tank. I decided I didn't have time to waste to wait for the pump to do it's job and stopped pumping.
-
August 2020 by Will Shipley
The manager, Kevin overcharged me, apparently thought he could ring up 10 Amp energy drinks instead of 8 and I would not notice. When I went back in and showed him the receipt and said I don't want the money back and I'd just take the extra 2 he was very rude. How you can make it into management with zero customer service skills I have no idea. If Pilot 187 on Merchants Rd. Wasn't the only place I could find Amp energy drink I'd stop shopping there.
-
January 2020 by Jordan Lee
A pilot with no truck parking. Need I say more?
-
December 2019 by Ted Coleman
This guy at the register right now is "very" offensive! I came here in a commercial truck to get diesel fuel, the pump is extremely slow. I've been driving all day from Florida so I am under dressed for the weather. I went inside the store so that I can stay warm. The employee asked me I needed some help or if I was just "hanging out". I said "I'm just hanging out for now". Him: for how long? I was so frustrated by his questions I had a hard time responding. I told him I was getting fuel. He offered no apology just mentioned something about shoplifters. This man has no social skills! You organize words in your mind before you say them in a way that is or appears offensive. I definitely feel profiled. Lets not mention the intimidating panhanders outside.
-
November 2019 by Tom Jaynes
I am professional truck driver go all over the use and stop at many pilots a cross USA I have never been ripped off like this one to refill my own cup for $5 good job I guess this place needs a lot more money I would rated zero
