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March 2024 by Jordan Williams
I've ordered from this location multiple times via my account or phone call in, and each and every time something is missing out of my order, this has happen at least 3 different times, i don't blame the delivery drivers at all, they are some of the kindest hard working people. But i do want to start and end with the management, the lady is rude, doesn't know how deescalate and rectify situations. The food is prepared perfectly, the flavor is what you expect, the inside the store is clean, but missing items and rude managers is a no go to represent a brand as large as pizza hut. This doesn't fall to the standards of a company to serve families and a local community, i don't remember that woman's name who took my call as a manager but she definitely needs to be go retrained on attitude and de-escalation and proper communication. i like pizza hut, this is just a poor representation of the brand.
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March 2024 by Chris
Worst pizza hut I've been to in this country and I've been to ALOT of them. I travel for work so I'm everywhere all year and this pizza was by far the worst. Not cooked all the way and doughy. My cheese sticks also were not cooked all the way and doughy and they forgot to put the traditional and classic seasoning on them. It's literally the only reason I get them. The flavor that they did not have. Also the guy on the register was making comments under his breath about me wanting everything for free because I used my free pizza offer but paid for pan upgrade and my cheese sticks reward... how can a hourly employee feel Amy kind of way about what a customer pays or doesn't? Dude needs coaching before that mouth writes a check his behind can't cash.
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March 2024 by Adam Gray
Given that this is the closest pizza establishment near me, I decided to give it a try. The first time I ordered a pizza for pick up. I received the text message, letting me know it was ready. I was already nearby, and therefore showed up two minutes after I received the text message. The individual behind the counter who didn’t even greet me, well he wasn’t friendly at all. So I told the guy that I was there for a pick up. He just simply said, “name.” I gave him my name, he then just gave me my total, which I paid. Didn’t even say goodbye or have a nice day anything like that that… Even though I literally was two minutes after the text message, the pizza was almost ice cold and soggy. The whole experience really blew.I decided to try them again, thinking the first time could’ve been a fluke. So I ordered a pizza for delivery. Even though I only live about a half mile away, they charged me an almost six dollar delivery fee. Then their recommended minimum tip was five dollars, which I paid. Then, even though they’re only a short distance away, the pizza ended up being LATE. When the order finally arrived, half the pizza was folded over on top of itself, and none of it was not even cut through.Needless to say, after two attempts with this location, I won’t be ordering from them again.
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March 2024 by Desiree Williams
Y’all say y’all open all apps and on google but when I call and try to place orders y’all say close online says y’all do not close till 1 am fix y’all stuff
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February 2024 by Gregory Comer
Had the honey habanero pizza and it was amazing.There was also a very nice and very handsome man that got me taken care of.
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February 2024 by Benjamin Satterly
Placed an order for delivery online, they passed it off on doordash who sent a driver that stole my food. Called the number for the store 5 times, waited for a total of 45 minutes only to get repeatedly transferred from a call center, ignored and hung up on. This location owes me $36.01.
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January 2024 by Barry Henson
Terrible. Delivery and the order never showed up. I called them and got nothing but poor attitude. Still trying to get my money back! Very poor customer service and attitude.
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January 2024 by Jessica EUBANK
Never got my
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January 2024 by Elizabeth Tenorio
My pizza had several empty spots with no cheese. My breadsticks weren't cut, only had seasons on 2/3 of it and it was mishaped like the dough wasn't processed enough. I will never go back.
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December 2023 by Raven Reyes
Delivered to the wrong
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December 2023 by The Brays
Ordered a cheese pizza and some other stuff. Got my simple pizza wrong. I called to get it replaced and was told I could upgrade from medium to large for the trouble. I get there and they give me someone else’s cheese pizza to hurry me. When I asked about the upgrade they essentially told me no. And the pizza they gave me was the wrong crust. Very disappointed.Food tasted like Pizza Hut.
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December 2023 by Pam Collins
The place is dirty and smelly and my pizza was room temp. I could see my pizza was sitting on the counter the entire time stood in line waiting to pick up. No one was waiting on the carryout customers because the 2 workers were confused over a register tape. One of the other workers was vaping at a table with another worker and only came to get my pizza when I asked him to.. Don't go to this Pizza Hut. Better options around
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November 2023 by Todd R.
Truly a shit show! Ate inside, a young chubby girl took our order, after bringing out our food, never saw her again until we were ready to leave and had to go up to the counter to get our bill. No refill, no checking up on us for a refill or to get parm cheese. Never again
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November 2023 by Latronis Rowan
My food was delivered late and was undercooked my driver had to call the store back during my delivery I was told I’d have a replacement order the next time I ordered and when I tried to order was told sense it has been a week there was nothing they could do by the general manager and she was very rude and blunt with me poor customer service I would not recommend this location for anybody
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November 2023 by CoolGuy 10
don’t order from this place they put me on hold for almost 40 minutes. They messed up on my delivery on the address so I called them and they put me on hold and I didn’t hear from anybody for almost 40 minutes.
