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November 2024 by Braidee Foote
They completely overbook. I have been waiting for hours. They have no customer service even when flagged down they wouldn’t answer questions. Worst experience
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October 2024 by Pam Ivy
This driver doesn’t follow basic driving rules. Tried to cause an accident because their impatience and pulled out in front of me, made me slam on my brakes while going through a round a bout where they have to yield but they decided not to. If you can’t even drive properly then how do you conduct business? Do better for yourself and stop embarrassing your company.
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October 2024 by Tim Moore
This place is horrible!! Very rude staff and you can forget a walk in appointment. Go somewhere else!
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June 2024 by Subir Warren
Never been here before, but I paid out of pocket for my labs (so I can't speak for billing complaints), but I was in and out in about 3-4 mins. (I could have saved money and just let me uber wait outside). They were friendly and to the point. Took the test, signed and was out. Pretty seemless.
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May 2024 by Chantel Taylor
Got my test done quickly and with care. Sometimes I faint when I get blood drawn and so I mentioned that. She had me lay down and double checked that I was ok. No fainting this time :)
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May 2024 by Tina Spiers
Lab technicians were very efficient and did not cause pain when drawing blood.
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May 2024 by Ed Miner
Always friendly staff, no long wait times.
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May 2024 by Greg Edwards
Quick and easy. Staff was extremely pleasant.
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May 2024 by Jason Hamrin
Kept emailing me a bill that didn’t have the bill # on it so I couldn’t pay it online. Had to call some 1-800 number to get it because no one answers at the location and their voicemail just says “use our website.” Also, I’ve never been to a Quest Diagnostics. I’m assuming somewhere I went contracted out the bill to them? I just paid it since it was only $9 and the people on the phone were dying to get me off the line. Whatever, maybe I got scammed out of $9.
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May 2024 by Becky Brunton
Maybe an additional sign at our eye line as people come in the door. Something pointing out the self-check that is unobtrusive on the left. When you’re new and unsure, it’s a bit nerve racking to be casting about for help.
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May 2024 by Jason H.
Kept emailing me a bill that didn’t have the bill # on it so I couldn’t pay it online. Had to call some 1-800 number to get it because no one answers at the location and their voicemail just says “use our website.” Also, I’ve never been to a Quest Diagnostics. I’m assuming somewhere I went contracted out the bill to them? I just paid it since it was only $9 and the people on the phone were dying to get me off the line. Whatever, maybe I got scammed out of $9.
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April 2024 by Violet
Just want to leave a good review to offset some of the bad ones. I had a great experience. I came in as a walk-in and was the only person there so I was seen in less than 5 minutes from my he time I checked in. The phlebotomist was very nice, and recommended eating watermelon, cucumber and other things to hydrate tissue.
Everything including insurance had already been sent over by my primary physician. I was easily able to skip over scanning my insurance when I checked in. Entering all my data manually sped up the check-in process.
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April 2024 by Randy Lee
Very satisfied
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April 2024 by Steve B
They were exactly on time, right at 7:40. No wait and done in 5 minutes.
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April 2024 by Laurie Swidan
When I signed in on the kiosk it said there is not anymore walk ins available. And there wasn’t anyone in the waiting room so I knocked on the door, and the lady said have a seat and she will be right with you. The girl that drew my blood was very sweet and used a butterfly needle because she said I have every small veins. She asked if I was doing ok, because I told her I dont like needles. I didn’t even bruise when she poked me. I was very impressed with my experience at Quest Diagonistics.
