-
September 2023 by Heather Rhines
They have took the best care of my car. I drive over an hour just to go to Service Street rather than somewhere closer to me. Excellent customer serviceServices: Electrical repair
-
September 2023 by B Wood
Really like taking My vehicles here! They are up front and honest about everything. They take the time to explain everything to you. They also call you before doing repairs and lay everything out So there's no hidden cost.Service: General repairs & maintenance
-
September 2023 by Matthew Mengeling
Brought vehicle in for check engine code for cylinder 4 misfire. Diagnosis completed in 20 minutes for spark plug fault. Estimated cost for replacement of 4 spark plugs quoted at over $800not including boots or spark plug coils. Refused to have serviced at that price. After 20 minutes for technician to reinstall original spark plugs, was charged $297 for the diagnosis anywayfor 40 minutes of workfactoring out to be around $445 an hour. Vehicle did not have spark plugs in difficult to reach areas. Went to auto store and purchased best plugs available for my vehicle ($71), went home and completed the install myself in under 30 minutes. To charge what they attempted to charge me was enormous price gauging, and to charge almost $300 for the diagnostics was just as bad if not a worse insult. I will never returncannot trust this business.Service: Vehicle Inspection
-
September 2023 by Christopher
Buddy told me about this place. Got my radiator replaced on my 2015 Chrysler 300C. One of the best shops I’ve ever been too. Will be back! No complaints!!! 10 stars
-
September 2023 by Kathleen Barnett
We had very good service today at Service Street Auto Repair. The employees were extremely informative and very helpful. Would definitely use them again. Thank you.
-
September 2023 by Brent Taylor
I took my truck in because the brake lights wouldn’t go off. They got to it immediately and did the repair quickly at a reasonable cost. I was very pleased with their courtesy and professional work.Service: Brakes
-
August 2023 by Jessica Lay
The staff was very friendly and helpful. They were finished doing oil changes for the day when I came in, but they went ahead and did mine every day! I work in the heat, so I know it’s been tough lately and I would have understood if they didn’t do it but they did! I was so thankful! The pricing was cheaper than I expected for which I was also thankful, being a single mom, every bit helps! They also had my car finished in no time, and the environment is very clean! I’ll definitely be back!Service: Oil change
-
August 2023 by Scott Payne
The crew at Service Street were amazing. Got me in and out fast. Found that my rear differential was leaking and showed me. They were also able to Road Force balance my tires so they don’t shimmy at highway speeds. Very reasonable prices. Plus, free Lyft rides home and back to the shop! I will be bringing them more business.
-
August 2023 by Dee Thomason
I was initially impressed with this shop. Couldn't figure out issue with my vehicle but found another unknown issue, which I was ok with. The original issue happened as soon as I brought it back home. The owner seemed surprised. He told me he would talk to the mechanic and call back. He never returned the call. I almost regret spending almost $900 with a business that didn't care enough to call back even if the answer was, "We don't know, we've tried all we know to try. "
-
July 2023 by Mark Nielsen
First time here to get a 4 wheel alignment (special pricing from Discount tires cooperative ), They were polite and knowledgeable about their services.I’ll definitely be back there for next services needed.
-
July 2023 by Shane Napier
I got a coupon in the mail so I figured I would give this place a try and I couldn't be happier that I did. They were extremely professional and accommodating. Didn't take long at all either. I highly recommend this place and will continue to come here from now on. Plus, they are actually cheaper than anyone else that I have seen. If you haven't been here before you most definitely need to stop by. You won't regret it.
-
July 2023 by Kristen Smith
On our way from Indiana to Pigeon Forge we had to make a 3hr detour to this shop for a repair. Absolutely the best service we could have ever asked for! These guys were a God send Jay and his crew took care of us in the best way they could in the most timely manner possible! Thank you is not enough!
-
July 2023 by Rhonda Gibson
Jacob and his team went above and beyond to help us out today 7/8/2023 when we hobbled in on a donut spare after having a flat on I40 on our way home from vacation. He immediately worked us in to repair the flat to get us on our way, with no charge, wishing us safe travels. I would definitely recommend this repair shop. What great service. Thank you so much!!
-
June 2023 by Marjorie Ford
I had the 5 pack of services explained & found that to be quite a good deal, as well as loyalty builder. The facility was tidy & comfortable. The only drawback was that they were finished so quickly that I didn’t get much of my book read?.Services: Tire rotations
-
June 2023 by Patricia Coker
This was by far the best experience with a repair shop I have ever had. Jay and his staff were professional and very knowledgeable. The waiting room was very nice. I was there not quite two hours and was very pleased when I left.Services: Tire rotations
