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April 2024 by Paul Banas
Very happy with first time at this store, with Elaine (store manager) waiting on me and checking on the style of 8" boot i preferred as a special order.
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March 2024 by Tyler LaBarba
The store staff, a man, were excellent, very knowledgeable, listened to my thoughts, and concerns about my flat, and thin feet, that I’ve had surgery on. They helped me try on so many different boots, till I finally found a boot and insole combo that was perfect
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March 2024 by Nathan Prater
Replaced my old redwings here today. Fantastic customer service. They measured my foot and analyzed my walk to make sure the boots I bought work for me. Great experience!
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February 2024 by Ben Duncan
I went in to the Knoxville Red Wing store looking for a specific set of boots. Being my first pair of leather boots in this style, the staff there were quick to help and offered to size me for a pair if I was interested. The man working with me was very knowledgeable and friendly without being pushy or seeming to just try and make a sale. At no point during the interaction did I feel pushed to lean one way or another in my purchase, and they were very helpful in giving me tips to take care of the boots for longevity and on how to break them in properly. They answered all my questions and the service was worth just as much as the boots. I will certainly be back when I’m shopping for my next pair!
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January 2024 by John Cox
Excellent customer service. Friendly and knowledgeable. The boot that I wanted had to be ordered and Elaine made sure I got the right fit before ordering.
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January 2024 by Res Ipsa Loquitur
Fantastic customer service and overall experience from start to finish! The representative greeted us and allowed us to browse without being pushy. When we found something we liked the rep measured my husband's foot and then explained specific details about the variety of shoes offered, 30 day guarantee, etc. You won't regret shopping at this location and purchasing a Red Wing shoe.
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December 2023 by Jason O'Neal
I was measured for exact fit and then measured for pressure points. Being a bigger man I need the better support. Boots need a little breaking in period but are comfortable to start with.
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December 2023 by Clifton Hyman
sales person was extremely knowledgeable and helpful...sized me using a step on(multiple times) machine that monitored not only my foot size but my arch needs...fitted me with a water proof boot accordingly...my dad always liked Red Wing and so i am hopeful the quality has been maintained from previous generation Red Wing boots...time will tell...
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December 2023 by Darrell Trent
Very pushy try to over help cant think or look for being ask questions
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November 2023 by W. Jim Cortese
This is my third or fourth purchase of Red Wing boots, or shoes. They always fit perfectly, and I have never had blisters develop from this footwear.
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October 2023 by William Rosenbalm
The staff was great and very willing to help they got me in and out with 15 mins Red Wing boots are best I have had the boots ever since I was 18 yrs and I'm 42 now its the only boot I will but to work in
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September 2023 by Kiefer Dusenbury
As soon as I walked in I was greeted and given the opportunity to get my feet analyzed so that I could get the perfect boot fit. The sales rep was very knowledgeable, and friendly. She made us feel important.
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August 2023 by Michael Hayes
We always purchase my boots from Red Wing in Knoxville. We went to purchase boots they did not have the boots I wanted in the store so they ordered them for me. A gentleman working there told my wife about the insoles and then Elaine told us about which insole may help me with having Psoriatic arthritis after she done a test to see my pressure points on my feet. What a world of difference they have made. I highly recommend The Red Wing in Knoxville! Elaine and her whole team are amazing!
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June 2023 by lakisha Johnson
Amazing woman has helped me two years get my work boots . She is truly amazing God bless her and her business.
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June 2023 by Michael Franklin
Just purchased a pair of Iron Rangers in Copper. This was by far one of the best shopping experiences I've ever had. The staff went above and beyond making sure that the pair of boots I purchased were the exact right fit. I will highly recommend Red Wing products and this store, specifically. Just a great all around experience!!
