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January 2024 by Ana Subtirelu
I have never left a review before but I cannot say home much I love serenity. I have been to a lot of nail salons in Knoxville but serenity always does the best job. Everyone there is so kind and always helpful! Could not suggest a better nail salon! I had mine done by Adam and he is just great!
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January 2024 by Jane Pedigo-Reeves
The worst pedicure ever. Horrible service. The polish never dried. It wiped right off after an hour. I had to go home and shave after having my legs waxed. She left hair and wax all over my legs. I left I tears. I won't ever go back.
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January 2024 by Dominique Donald
Great price clean and friendly
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December 2023 by Malaika Nallabantu
The staff does a good job with nails but when it comes to waxing I do not recommend. The lady who does it does not know how to wax properly and will wax in all sorts of directions which shows that she is not that experienced. I got my face waxed here thinking everything would be fine but I ending up having the worst breakout of my life. I've never had a breakout. My skin is usually very good. The lady also made my eyebrows uneven and when I told her she started waxing more of my eyebrow hair off but ended up making them look super thin and still uneven. I do not recommend this place for anything related to waxing. Find another place for that but for nails they are decent.
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December 2023 by Shelly Payne
I’m always 100% satisfied with my experience with every nail tech/artist I’ve met here. Always kind and welcoming. Great quality work!
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December 2023 by Hannah Shearer
This place was great - very throuough so don’t expect to be in and out of there in an hour if you’re doing a mani/pedi but the quality and color selection was very good.
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December 2023 by Liz D
The staff was nice, but the gel manicure I got just isn't for me. It's uneven with streaky color and what looks like air bubbles on a few of the nails. I went because I have a gift card and I still tipped, but I'm glad I didn't pay for this manicure.
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November 2023 by Emily Bailey
I loved it!
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August 2023 by Shelbi Pierce
I had to have my toes redone 2x (should have been 3 but left due to no real acknowledgment after being told to go sit in a chair.) First time, they were lumpy- seemed like polish was running out so they ended up redoing with a different color. After sitting under the dryer with second color done, was told toes were dry and okay to leave, not the case. Came back after walking to car and 4 toes were ruined. Let them know toes we’re ruined - sat in a pedicure chair for 10-15 mins for someone to fix (with no real acknowledgment) but had to leave and will have to redo at home. Nails are uneven, heels are just as rough as they were when I went in, they didn’t scrub them? I thought maybe things changed and that wasn’t part of the package I got - not the case. They left dip all around my nails and I didn’t receive any curricular care if fingers or toes. I do have photos of service I received, and honestly should not have paid/ tipped.Services: Pedicure
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August 2023 by Natalia Acuña
I loved my how my nails turned out, and my nail tech was super nice !
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July 2023 by Ashley Hutchens
This was my first time here. I got a full set and a pedicure. The staff was super friendly. It's hard to find a place that will do stiletto nails as sharp as I like, and let me tell you. These babies are SHARP and CENTERED. The nail tech actually took time to make sure they were centered perfectly.I was a little wary because of all the reviews for bumpy acrylics, but mine are perfectly smooth and shiny!I also got a pedicure and I love their massage chairs, they cleaned the bowl and used a liner which is unfortunately hard to find. All of the pedicure equipment was brand new and single-use. All of these scrubs and sponges we're brand new and pre-portioned. Very sanitary!!Overall I'm highly impressed and will definitely be coming back!Services: Foot massages
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April 2023 by Madelyn Willhite
I deviated from my normal salon to try serenity and I will never do that again. I get SNS nails regularly and I have never had such a bad experience. For 51 dollars I was given not the nail color I asked for, opi suzi shops and island hops which is a nice pinky nude and got bubble gum pink. I asked for a trim off my nails and they are now nubs when I had grown my natural nails a half inch off my nail bed. The tech cut my cuticle with the file multiple times to the point I had to j*** my hand away and left the salon bleeding. Needless to say I will not be going back and will be returning to my old salon.Service: Dip powder
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March 2023 by Starr “Ms. Jones” Jones
Jane is “The Goddess of Nail Art”She is dedicated to her craft. Jane’s craftsmanship and professionalism speaks for itself. Thanks Jane The Nail Goddess!Services: Manicure
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February 2023 by jackie ray
Omg, I love this place. I was referred here by an acquaintance. I wanted conversation hearts with words. The girl that I was supposed to book with, was booked for 3 wks.. This sweet lil "V" did my nails, and I'm hooked..she has herself a new client..I was kept informed literally every 5 mins on what was going on, since I was a wrk in.. Thanks a bunch..Will definitely recommend this place...
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February 2023 by Rebecca Brady
Honestly, I am always amazed that I come back. Each time I make an appointment they end up taking me at least 30 minutes after and then rushing to get back on time when I went in tonight I asked for an acrylic fill with a design on one finger. Not only did I not get the design but the the nails are extremely bumpy. After the design didn’t work, he painted over it instead of trying to take it off. Overall I am very unhappy with the service and will definitely not be coming back.Service: Acrylic nails
