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June 2023 by Juan Botero
Terrible customer care location, avoid this cedar bluff location and instead go to the Farragut branch where Phillip the manager and his team actually care to explain and help you solve any problems or questions you might have.
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April 2023 by Dylan Maples
I am very impressed with the service and quality of SmartBank, especially the Cedar Bluff branch! Ashley and April are always professional and pleasant when I have to call a branch.I recently moved to Colorado from Knoxville and wasn’t expecting to keep my account due to the distance. With the user-friendly app and excellent service from Ashley and April, I’m keeping my account here for the foreseeable future!
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December 2022 by Brie Moersdorf
Very friendly service from a great team of people! They are very professional, and they deserve recognition for their stellar service!
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December 2022 by Caroline Miller
Love this bank! Always a great experience from all of the staff when I’m there.
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December 2022 by Chad Green
The smartbank app is TRASH!! It never works, mobil deposit never works and if it even goes through it takes days on end to show in my account!!
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September 2022 by Nate Raney
I'm in Knoxville finishing up a job fir a client. Checked Google to find the closest bank opened to me. This branch in Knoxville shows that its open so I drove 20 miles in opposite direction from Sevierville so I could write a closed. I called the bank and the representative explained that they closed all banks in Knoxville on Saturdays and my only options was Crossville or hour back the way I jist came to Sevierville. Would have been nice if they had changed Google account before they closed the banks on Saturdays. The Rep was very nice but this mistake by them cost me lot of time and $ today. I will be keeping track to see how long it takes for them to fix this issue. They are aware of their mistake. ?♂️a
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January 2022 by V. Sue T
Nice friendly service
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January 2022 by A
Nice friendly service
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October 2021 by Veronda S Taylor
Nice friendly service
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April 2021 by V.S TAYlOR
Nice friendly service
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April 2021 by Veronda Taylor
Nice friendly service
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November 2020 by Chuck G.
Smart Bank in Knoxville Tennessee on Cedar Bluff are not professional ,. One of their managers has no clue of what's going on. I have had money misplaced that the manager had no clue where to find it. Couldn't explain anything because of her lack of knowledge. I always wandered why their bank is always empty with no customers You can bank there if you want, but you better watch your money, they have misplaced mine on a few occasions.
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April 2020 by Damon L.
The customer service at the Maryville branch is terrible. I stopped by one day and the lady inside was more interested in reading the newspaper than helping customers. I went through the drive thru this morning and there was some lady sitting in a chair staring at me like I was criminal. This place was so much better and more friendly when it was Foothills.
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September 2019 by Samantha Barton
Great friendly staff
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August 2019 by Tonia L.
So appreciate how SmartBank supports local community nonprofits in Blount County! Because of their support, homeless families with children are on their way to once again having permanent housing. Great community partner for Blount County!
