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March 2024 by Sierra Wingo
Poor service only waited for 2 drinks for 10 minutes!
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March 2024 by ginger click
Tried to get a go order and waited forever on two drinks two employees outside sitting smoking and this place is over run with customers! Idiots
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March 2024 by candice hrindich
I ordered a 6 inch Coney dog with tops and a sweet tea. All of my food was cold. I sat in the drive through for 25 minutes. Waiting for it when I asked the girl for hot tots. She threw my tots back into the prayer and then handed me. A grease soaked bag would not recommend this place. To
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March 2024 by Debra Moore
Waited in the drive thru for 10 minutes without moving. We left along with 3 other cars.
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March 2024 by R Miller
Not crazy about the traffic getting in and out of this location, but the excellent service and stellar food make it "worth it".If you haven't tried the new Sonic Smashers, I highly recommend them! And this location does them very well! In fact, everything I've tried at this location was better than many other Sonic locations in town.If you're in the area, don't miss this one!
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March 2024 by Donna Mynatt
Food was great. Service was great. Will definitely be going back.
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February 2024 by Toms Channel
Worlds slowest sonic.. took 20 mins to get food from drive thru.. like a bunch of chickens with their heads cut off that have zero idea what they are doing.. bad service
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February 2024 by Terry Rogers
Apparently understaffed. We waited to place an order 15 minutes and after another 20 minutes waiting for it we left. We just wanted 2 hot fudge sundae.
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February 2024 by brock mosher
Often when i go to home depot or lowes i get a milkshake for my wife from here. Every time... im waiting for 20 minutes. Sonic is lucky she likes the shake so much
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February 2024 by sotw user
Placed an online order. One hour later and they still haven't made my food. I don't know why Sonic corporate allows this franchise location to stay open. Check out the other reviews. Hands down the worst fast food place in Knoxville.
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February 2024 by Morgan Hendrix
They could use some new training!!!! So me n my step dad just left there like 20 mins ago he ordered my grandma a strawberry Milkshake I had the new chocolate strawberry milkshake and there wasn’t even any strawberries. I called and idk who the chick was that answered but was very polite tried to say they use a strawberry purée . But even if was a purée you’d still have a strawberry taste and it would be pink. Heck I used to work there yes it’s sorta a purée but you’d still have strawberry chunks in it. The carhop was so sweet she did make a mistake but that okay she fixed it but her manger was rude af about looked out the door where she dropped the tots bc they didn’t prep her tray right like the drink make is supposed to do it fell not all just tots and the “manager” rolled her eyes and Ik she had an attitude with the girl. The so call “manager” was on the phone out side walking next to the cars cussing someone out loud af. They don’t put any peanut butter in they new peanut butter bacon sandwich
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January 2024 by john vanwormer
Wasn't fast it took a long time to get or order and it was only 5 drinks
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January 2024 by Angie Rader
This is the slowest location I have ever been to.
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November 2023 by Mark Vanover
Only thing good about this Sonic is the little blonde haired girl that's running food. She's the only reason this place is still alive today. Props to her and I let her know
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November 2023 by Cheryl Spanjersberg
My husband ordered one of each of large, medium and small drinks. The woman taking his order yelled at him twice and then didn't ring up one of the drinks. Poor customer service.Update. We came to the same Sonic as above and they didn't give us one of our entrees. We had a lengthy wait process to get the food we should have received all along. We do not come in with negative off-putting attitudes. This is the type of service we receive every time we come.
