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March 2024 by DMM
hateful & rude employees who will come up behind you while you’re bent down looking and slam items back on the shelves. Why would I wanna purchase anything after that?
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March 2024 by Deja Earls
We made an hour and a half trip to come here and had the best experience!Bri, Kayla, and Shelby were absolutely amazing and went above and beyond to make sure that we got everything we wanted and more. They even made sure our two year old son got attention too.We’ll definitely be making the trip down from Kentucky again in the future☺️
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February 2024 by Emily Guiser
I love Spencer’s and all of the merchandise but the workers at this specific location are always so rude and all of them act super annoyed and snobby if you need help or have a question. I also work in retail so I understand that nobody enjoys it but I mean come on. They make it miserable to go in there and try to shop. Especially when the manager is actively complaining to other workers out loud about having to help customers. Not a nice environment and could definitely use some people who actually enjoy the job and aren’t in a bad mood the whole time.
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January 2024 by Travis
Love this place! Definitely going back!
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December 2023 by Jesse Shinn
Spencers has always had a great energy to it and brought that energy to clothing, tech, decor, piercings and gifts. It's a great shop and one of the best in the mall for nipple piercings. ??
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December 2023 by Alex Dawson
Me and my friend went in to look around and my my friend accidentally knocked over a stich pillow. Before he even got the chance to pick it up the employee behind the counter ordered us to pick it up in a very condescending tone. One other pillow had fallen off the shelf which I had already picked up at that point. Because he didn’t pick it up instantly she then said “use your hands and pick it up” like that isn’t common sense. He put it back on the shelf using his leg but apparently that was “hella disrespectful” so she kicked us out following us the whole way out the door. Her attitude was terrible and she was very rude. regardless of the situation that kind of behavior wouldn’t fly many other places.
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December 2023 by James Cobb
The 2 ladies that were there are very Friendly and offered plenty of help
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December 2023 by Anna Trump
When I went to Spencers at west town mall today I was blatantly harassed. As soon as I entered the store I was followed. Not subtle in any way. He continued to stay incredibly close to me the whole time I was shopping to the point I was extremely uncomfortable. At one point I had to say something because the level of uncomfortable I was feeling was ridiculous for me to be just shopping trying to spend my money. I felt it was insulting.
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November 2023 by Joel Weinstein (The Weinstallion)
Went in this week and the staff were very friendly, greeted us and checked in a few times while browsing. The store is absolutely jam-packed with stuff getting ready for holiday sales I assume. Probably one of the only stores in West Town worth checking out each visit!
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November 2023 by Galaxiey Jarvis
Great environmentCustomer service 10 starsAwesome selection of merchandise
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October 2023 by Tommy Reagan
Cool stuff can't find any place else
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July 2023 by Lillian Deutschmann
I love the stuff they have here! The shirts are so cool and the jewelry is awesome! I've gotten so many compliments on shirts I've bought from here!
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April 2023 by Beans and Waffles
Loud music playing in here was atrocious. It's almost as if they are trying to keep people out with how loud and terrible it is. All the items you'd expect to find in a Spencer's. I'm not a huge fan of the staff member hanging out at the front door hecking you as soon as you walk in.
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March 2023 by Liz Calton, Realtor
Very fun store! Not all items suitable for children in this store use caution if you have little ones going in.
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February 2023 by Parker Lee
There was a man in the store who did stink a little but the employees were going behind the man and spraying him everywhere he went in the store and laughing about it. This store has gone down hill since the new manager took over. Jeremiah was way better. Do better Spencers