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April 2024 by Charles Bolesta
This is the best Taco Bell on Merchants drive in knoxville I have been to and I live in Tampa Florida and been to many of them from. Florida to Tennessee
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March 2024 by Penny Rhodes
We stood there. Why the employees sat back on their phone and jacked around?For at least a good 67 minutes finally we left.
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March 2024 by Roy Wade Third
Great place to go out to
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March 2024 by Austin Washington
Sure, I've had one or two "mishaps" with this location but in comparison to ALL other locations that I've encountered, ABSOLUTELY 10/10. Little to no wait, especially in drive thru, always genuine people to speak to and so far, my order has been correct. Every. Single. Time.This is absolutely, BY FAR my favorite location.
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February 2024 by Richy Wittmer
One of the only taco bells that general get the drive-through orders
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February 2024 by David Reneau
I really wish I could get in touch with corporate office. Every single time I've been here the food is not made the way it should be. Example: a burrito Supreme is supposed to have sour cream from one end to the other. Not in one spot. Taco Supreme the same thing. I ordered Extra beef on my burrito Supreme and got the normal amount. Extra red sauce, got barely any. And rolling a burrito needs to be taught again. The right way.Employees on the food prep line on cell phones and half way preparing food. Food cost at this store should be out of this world good since the portions are way under what's supposed to be put on the items. You raise the prices and give less portions. I didn't even see a scale on the line to weigh the items after it was made.I was a general manager for Taco Bell for 7 years back in the 1990's so I know what I'm talking about. Someone needs to hire a manager here that actually works with the crew instead of hanging in the office with the door closed. Poor management is reflected here.
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January 2024 by J Davenport
This is the inside of my beef stacker today. I usually am very satisfied with merchants but you let me down today. Everything i ordered was under topped And when I call to see about a replacement the phone isn't even ringing ?
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January 2024 by Rafael
Overall a good experience and a weekly weekend go to place. Would recommend as the drive through has very friendly service.Vegetarian options: A surprising opting for any fast food place
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January 2024 by Matt W
This and Northshore location most consistent TB's in the city.
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January 2024 by Kristy Carter
Food was
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January 2024 by Kimberly V (queen TTs)
Was door dashing the staff was kind and
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January 2024 by Andrew Johnson
The next time a customer comes through the drive thru, don't even ask them what sauces they would like. You guys were going to allow me to drive off without the drink I said for also! Terrible service! ?
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December 2023 by John Cochran
Probably the best Taco Bell in Knoxville.
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December 2023 by Samantha “SamIam” Gilbreath
I would like to see the outlets work in the dining area I don't care the excuse I have a daughter who comes to eat there all the time and her phone usually isn't charged it's a essential to me. Mine also goes and this location isn't considered the best so I still expect these to work. I don't understanding why it's not a code violation at this point.
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December 2023 by Dot Crowe
Always great food.
