-
November 2023 by Ed N
Courteous and prompt service. Answered all questions. Made positive and helpful suggestions. Highly recommend!
-
January 2023 by T.J.
Can I give a negative rating?I would NEVER recommend this agency! Communication is terrible! They will not pick up the phone to call you, they will email you and let things drag out.When I tried to switch to an agency that was closer to me, they refused to transfer me. They told me if I don't pay for my old policy with them, I will be turned over to collections.I had to contact the Department of Commerce to get Tate to release me. Even then the refused to send me a refund for my policy (which I'm still fighting to get). Apparently, clients are "owned" by the agency, so the corporate office could not help me.They also lied to the Department of Commerce about everything that transpired even though I have names and dates documented.I have NEVER had such a horrible experience with any company.
-
November 2022 by Bob Stearnes
Responsive and helpful. Caitlin made sure to check in with me as I navigated a recent incident. Great team!
-
October 2022 by Becky Crowe
Very nice people
-
October 2022 by Gigi Sharp
I needed new health insurance due to a qualifying event (sold a family business in Florida). I was not looking forward to the process of switching insurance from one plan to another, but Addie Stouffer could not have made it any easier! She explained everything, took basic info, which generated a link to easily finish the process. Thank you Addie!
-
September 2022 by Tallcrow
Good people
-
September 2022 by Lisa Young
Amazing group ... Very helpful with everything I needed!
-
September 2021 by Debbie Burns
Excellent customer service. Great prices.
-
September 2020 by coy chapel
Very professional and extremely helpful.We highly recommend.
-
September 2020 by Joy Ruth
Great customer service and great tastes
-
September 2020 by Todd Dunsmore
Great service!
-
September 2020 by Levi Wood
I've never had such a great experience as I have with Tate Insurance Group. Lisa Allen was my rep and she was always reachable! At one point we had an issues with the insurance company and Lisa worked and worked with them until it got resolved. She truly was a life saver. I have and will continue to recommend Tate Insurance Group to everyone. And of course, I'll tell them to ask for Lisa. Thanks so much again for all your help over the years!
-
September 2020 by Ana Hume
I am so appreciative of Tate Insurance. I have been with them for several years, and I have been given good rates, good advice, and good service. If we hadn't moved across the country, we would still be with them.The "service" from the staff is A+. They give me answers quickly, and no one has minded explaining insurance concepts simply enough so i can make good decisions. I am very grateful to the Tate Group.
-
September 2020 by Tim P
When ever I have any questions Tracy jumps on it. She also always finds me the best rates that works for my budget. I have recommended 3 to your company so far! Keep up the great! Thank you to Tracy for going above and beyond for me!!
-
September 2019 by Cory Bonsack
Amy and Tracy were a pleasure to work with.
