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November 2023 by Kelly S.
I just ended up getting 4 new tires, and they offered me this option to pay for them using an Acct that doesn't pull your credit, and you can pay over time. Little explain to me was that it is a LEASE agreement. So basically you are renting the tires! This was not explained at all. I thought was like a credit Acct that one would pay over time. And if you don't pay in a certain time frame, rent charges are applied, so the amount you owe just keeps increasing. I called the company that offers this and she was helpful to explain and get me back down to the amount I originally owed, but still doesn't give you much time to pay off the amount either way. Never again!!
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September 2023 by S M
I called 3 different times in an span of 2 hrs sir. Your response most def could have been professional and in a way to make me want to call you again. Just off of your responses to some of the reviews alone makes me not want to give you my business. I was willing to give you a chance anyway but couldn't get through. Be kind and be careful. My rating will now remain until I've had an opportunity to interact with you on the phone.Called and it says "the wireless customer you are calling is not available." Must be out of business now. Well guess that's that then ?
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July 2023 by Marie
Hung up on me over the phone when I said 168 for a single used tire was way to much.
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May 2023 by Rebecca West
Absolutely amazing experience! I needed a tire changed on a Sunday and called 8 different places and no one had my tire in stock….until these guys saved the day!!! The whole process took less than an hour from the time I called them to me being back on the road. Now I can make it back to North Carolina!!!!! My heroes!!!! ✨?
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May 2023 by brooke gardner
Called to ask about assisting with a flat tire and the gentleman wouldn’t even allow us to speak. Very rude.
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May 2023 by Country R.
They're definitely doing fraudulent work and scaming people. They're a used tire shop. They have new tires there. I assure you that they will not get away with it. Legal action will be taken upon this used tires only shop. Will be reported to the state of Tennessee.
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March 2023 by Ann Saris
They were the only ones we could find to come help out with a large size toy hauler tire blowout and they arrived with two tires and within an hour of calling, after we had called 15 or more places. They were friendly efficient and knew what they were doing! we would definitely recommend and use again if we ever needed it.
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February 2023 by Mouhamed D.
Helped me and had amazing fast work overall great experience. Walked out happy with the work they did but I'll be back soon if I have any trouble
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January 2023 by Junior Sajous
So I called these people because I had a flat when talking to the guy on the phone I could barely understand him like he had the phone to close to his mouth I told him that and he moved it away and said it was because I had my phone on speaker then hang up the phone on me so I called back thinking we lost connection and he had nothing but but attitude saying your the one who needs helps not me I have customers here sir these people are rude and disrespectful don't not use them
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October 2022 by Chanel H.
Not only are their used tires $40+tax, but after making me wait over 30 minutes to replace ONE tire, I found that they'd given me the wrong size tire AND it lasted JUST long enough to ride out their awful warranty. Avoid using this place.
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August 2022 by P K.
I do not like leaving bad reviews, but I am highly disappointed in the service I received here. I had my car serviced for a particular problem (a noise) and to get a once over prior to a long road trip. They installed new rear brakes (they said front brakes were fine) and replaced a part that should have fixed the noise I was hearing. When I picked up the car, it was $770, and the car was making the exact same noise, and my brakes were also making noise. I brought the car back a couple days later, and went for a ride with a mechanic. He heard all the sounds I wanted him to and I left the car with them. I assumed I would get a call to tell me what work needed to be done and an estimate. No. The next call I got was that it was done. I hadn't approved the work or the price. They just went ahead and did it. They replaced my front brakes (which only a few days prior they said were fine) and did more work to fix the original problem. All in - over $2500. And they left the driver seat of my car filthy, and parked it somewhere that the rear end is covered in grass and debris. So, the outside is dirty. The inside is dirty. I didn't approve the work or the price, and oh forgot to mention they charge a fee for using your credit card. Apparently there is a sign up, but I didn't see it. So there's another $50+. At this point it's not about the quality of the work - I guess I'll find out with more driving if they did a good job on that, it's about all the other issues. I would not return there, and would not recommend them to anyone else.
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August 2022 by Courtney V
Called because I had a flat (ran over a screw) and wanted to see if they could repair it for me. They insisted over the phone without seeing it that it must be replaced”… what?? They wanted me to buy a new tire from them. Then said “good luck”when I said I would call around.No thanks. Threw on the spare, went to a tire shop and they patched it for me no problem.Maybe they do good work, but expect to be pushed to unnecessarily buy a new tire.
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June 2022 by Colby M.
This place is awesome! I called them up and they worked with me to get a fair price on a tire fit me in the same day. At first when you first get there you think it's very unorganized and you're never going to get out of there and Sketchy! However there's a manager outside helping people find a parking spot because the property's pretty small. Then you go inside where the people behind the counter friendly polite eager to help you. They were so speedy on putting my tire on I couldn't believe it 15-20 minutes and we were out of there. We went to pep boys the last time I need a tire and waited 3 hours to get my tires put on the car. I will seriously be recommending this place
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April 2022 by Sam W.
I called them to see if they had the size tire I needed. I also needed my spare mounted on the back. They told me they had one, so I drove an hour from Morristown to get there. He charged me for everything before they were done, then 30 min later told me the tire had a hole in it. But not to worry bc they would have someone bring the size tire I needed from karns. So another hour or so goes by, only for them to tell me it was damaged too. So if u are planning on buying a used tire there, make sure to inspect it well bc their inventory is apparently full of damage!! But even after all that, they gave me a refund for the tire I already bought in cash. I paid with a card. They still charged me for tax for the full purchase and the hazard fee. The refund amount was wrong too!! By this point, I just wanted to leave and not argue over the extra $10 so I let it be. The guy at the front desk was nice and professional, the big guy that did my spare had an attitude and seemed like he was mad at the world. I hope everyone's experience with this place is better than mine bc I won't be back!! One star bc only pleasant thing about this place was the guy at the front desk
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February 2022 by jeremy martin
A driver cursed my wife out at a red-light because she didn't let him over in her lane then cut her off in traffic on Kingston pike.
