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March 2024 by Greg K.
This coming from a sceptic who believed that a mattress is a mattress. I never realized the impact that the right mattress could have on my health and well-being until I purchased a Kinesis mattress from The Bedstore. By far, the most comfortable and supportive mattress that I've slept on. Not sure how it works, but it does.
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December 2023 by Pat W.
I had mistakenly purchased a bed from Knoxville Wholesale Furniture. For almost 3 years I was in contact with the reps at Knoxville Wholesale. They even switched out the mattresses on 2 occasions. I was still not satisfied, especially after spending over $5500. I voiced my frustration, but it fell on deaf ears until I met Doug Lesher at The Bed Store on Chapman. Doug stayed in touch as he negotiated with the warranty department. Although, I did not purchase my bed from Doug/The Bed Store he took ownership and delivered a solution. That being, getting upgraded mattresses as Doug became our voice. He saved us several thousand dollars and got us the mattresses promised by Knoxville Wholesale. Without Doug we would be sleeping on a product that was inferior to what was sold. Doug, Thank You for stepping up and helping us get what we paid for! It is obvious you are Spirit Guided!
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October 2023 by Jane Cox
Great store have used this store for years. Very knowable with all their products great personnel and friendly service
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October 2023 by Kenny Burnette
Great Experience.When looking for a new bed look no further. The professionalism of the staff is unmatched and quality of the selection of mattresses are the best of the best.
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October 2023 by Pat DAndrea
Salesman Kevin was wonderful. Very helpful and answered all my questions and made sure I was happy with my decision. The bed was delivered on time and was set up and they made sure everything was as I needed it. Would definitely recommend them.
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October 2023 by Stacy Davis
We had a great experience at The Bed Store. We were able to get just what we wanted without being pushed to look at everything. Doug was very helpful and friendly!
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October 2023 by Reid Raithel
Jeremy is an excellent salesman and provided great support. Wry good communication along the way. Highly recommended!
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August 2023 by Beth Staley
I recently went to The Bed Store in search of cooling foam pillows. The manager, Doug, was extremely helpful. He didn't have all the pillows I needed in stock, and he called around to several stores to find what I needed so I wouldn't have to wait too long.He even offered to work late if I couldn't get to the store on time. I did, but that's going above and beyond what I or anyone should expect.I purchased 3 cooling side pillows and one cooling Tempurpedic one. They're all excellent, and 3 of them were well-priced. Only the Tempurpedic brand pillow was high, but that wasn't his fault. From personal experience (buying one of their mattresses), I know that they don't normally go on sale. They don't have to.I would not hesitate to recommend The Bed Store on Chapman Hwy in Knoxville. Pleasant employees and no pressure.
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July 2023 by Jama Holt
Our bed was delivered exactly as promised. They were very good and hauled away our old mattresses. Our salesman, Kevin was very professional, gave us plenty of time to make our decision and was very knowledgeable of the mattresses. We do recommend The Bed Store.
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July 2023 by serena Caughron
Chapman Hwy location is the best! The absolute best people and made me feel at home and like a life long friend!! Ask for Doug bc he goes above and beyond!! Thank you to everyone for making me so happy with all my purchases!!
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May 2023 by Cindy Lipp
Worked with some fantastic people, both in sales and delivery/set up..very pleasant experience.
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April 2023 by Anthony Williford
Really straight forward and easy to work with. Very conscientious people and the bed is something I should have bought years ago.
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March 2023 by Glenda Roth
Sometimes in Todays World, we forget there are still Nice, Kind ,Caring People out there… We Certainly experienced this Yesterday at The Bed Store on Chapman Highway; We we’re greeted at the door by The Manager, Doug Lesher as well as Roger Cunningham the Owner.. We were treated like Old Friends.. Our search for New Bedding was made Very Easy by the Knowledge of the Manager and The Owner… It was a Very Nice Experience , that made us feel very Warm and Welcome;.Everything was explained to us and all of our Questions and Concerns were addressed.. We left Very Happy with our Purchase and are eagerly awaiting the Delivery .. You can’t go wrong by doing business with these Kind, Caring Folks…Jeff & Glenda Roth
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February 2023 by Mark Hunter
Doug was helpful without pressuring us. I had a little issue due to an exchange, but after taking the time to listen to me, they were very fair in handling it. Delivery was professional and faster than promised. I appreciate Doug's efforts and I would recommend this store.
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December 2022 by Amelia Range
Doug was fun and helpful to work with. He was very thorough and considerate, and knew how to guide us to our right fit. My fiancé and I will gladly recommend him and the company to our friends.
