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February 2024 by Abigail Brocato
My boyfriend placed an order with this company which was suppose to deliver my flowers AND chocolates on 2/14… 4pm came around, and still no flowers, no communication, nothing…. Around 2:30 on 2/15, a lady walked into my location and started these flowers were for me and she apologized they didn’t get delivered yesterday because “they were short on drivers” and handed me a small teddy bear to try and make up for that… not only was there a lack of communication and my flowers were not delivered on the delivery date, the order was not complete and these flowers are dead and wilted…. Super disappointed with this company and I do not recommend using them.
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February 2024 by Michael Hurst
Simply put , “Awful “ ! Took my order 3 weeks in advance with directions of early delivery and never delivered them nor even called me or her . Then had to argue with them to deliver the next day . Charged me $150 for a $75 arrangement and had absolutely no apologetic attitude towards me . I’ll never use them again , wouldn’t even return my calls either
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February 2024 by Jessica Carle
My husband ordered a floral arrangement to be delivered to me at my office for Valentine’s Day. My office is open standard businesses hours from 8 a.m. to 5 p.m. They did not arrive.
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February 2024 by Belinda S.
I ordered a $100 designers choice arrangement for a funeral and what was delivered were 3 roses with some baby's breath. Very disappointing.
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February 2024 by Steven G.
I ordered expensive flowers for Valentines Day. I was told that since the flowers were to be delivered to a business that the order would be on the first delivery truck of the day. The flowers were never delivered. I sent the flowers to my wife's workplace because I knew she and her coworkers would be very impressed. I followed up the day after Valentines Day and was told the workplace was closed so they were out for delivery the day after. The workplace did not close until 6:00 yet the delivery could not be made on Valentines Day. Note that the florist is located a mere 1.4 miles from the delivery location. I asked for my money back and was told that the flowers were being delivered a day late. What good is this? My wife and I are very disappointed. There is no holiday called "The Day After Valentines". Valentines are only special ON VALENTINES DAY. I will never use this florist again and hope all of you that read this review are forewarned. I also note that in my opinion the flowers I ordered were exorbitantly priced. I ordered them anyway because the florist was so close to the delivery location, I figured they would certainly be delivered on Valentines Day.
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January 2024 by Barrett Rhymes
Was not open during normal operating hours. The flowers looked beautiful through the window and would love to go back and see their bouquet options.
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December 2023 by Tre S.
This was a very disappointing and unprofessional experience. I called Nikkie a few months prior to our event and happened to catch her during a delivery. She kindly took my name and number and said she would return my call. After no call back, I tried again a few weeks later and left a message on her voicemail...again, no call back. I tried once more a couple of weeks later and left a message stating I was having an issue getting a call back. Nikkie then responded and was kind and apologetic. I requested pricing and recommendations for bridal bouquets for an upcoming wedding. She was helpful and said she would call me back with a quote on Monday. By Wednesday, I still had not received a callback and left two more messages with no response. It is understandable if she was unable to handle the request, but highly unprofessional to be completely unresponsive. She should have simply let me know she wouldn't be able to do the job. Thankfully, we found a reputable florist who was more than happy to be a part of my daughter's special day. It's now been almost three weeks and we never did get a follow up or explanation. Poor business practice!
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October 2023 by Sarah Hylton
The substitutions made look nothing like what I thought I ordered. Very disappointed. However they were delivered timely with short notice.
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April 2023 by Shuaib Shameem
Attempted multiple deliveries through GrubHub when they were showing as open, as I wanted delivery asap. Been cancelled every time stating “The store is closed”. Unreliable, I do not recommend them.Edit: Orders were for flowers and chocolates. Never food. It’s up to the store to properly manage their grubhub storefront.
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February 2023 by Robin Hartke
Took my grandchildren today for cake and tea love the atmosphere the prices i had a very nice time. You should check it out!
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February 2023 by Gordon Rudell
Ordered a plant to be delivered to my wife on our 5th anniversary today. Still at 5 they had not delivered it, so she had to leave work. I will not use this service again and I will strongly recommend others to use something else.
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February 2023 by Ben T.
Shop failed to deliver flowers on Valentine's Day. Talked to Jared on the phone, who was rude and unwilling to do anything to compensate for the situation. Terrible shop and customer service. Don't waste your money!
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December 2022 by James K.
Placed an order for 34th wedding anniversary. Today at 5:08pm on our anniversary day no flowers. This is just unacceptable. Never use these people! If you can't meet the demands of your business Flower Pot, don't accept my order. I wish I had seen their ratings before I ordered from this place. HORRIBLE!!!!
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August 2022 by Chris Cox
I would highly recommend looking elsewhere for your needs in the Knoxville area. I placed my delivery order several days in advance and received confirmation from the Flower Pot that my order had been received and accepted. I received a call the day my order was scheduled to arrive telling me that they will not be delivering my order despite them accepting and confirming the order. This was a time sensitive delivery and this left me with no time to replace the order that was not filled by the Flower Pot.
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August 2022 by B SM
We came to pick up a missed delivery for a basket. Stayed for breakfast. Delicious. Yummy whipped cream, kind service. Amazing loose leaf tea tins and sauces. Will be back for sure.
