-
April 2024 by Mike McGinnis
We've shopped at this location a few times.Friday 4/5/24 we picked up a pound and a half of fresh cod fish. We packed it in ice, drove home and placed it in our fridge.Saturday we opened the package and we had to immediately take it out on our deck. This fish oder was so pungent we could not stand it. It nearly made us sick from the smell. I wrapped it back up, put in a trash bag and took it straight to the garbage.We've purchased cod for many years and never had this experience, ever.$24.00 it the trash.
-
March 2024 by Dionne Fields
The Fresh Market in Bearden has the best organic whole fruits and vegetables.And the customer service is always Pleasant, while shopping.
-
March 2024 by Kerry “Jackson” Green
Worth the nearly 2 hour drive just for the coffee and meat selection.It’s becoming a regular stop for every visit to Knoxville.Great store environment.Never a negative experience.(Wish you could ship the coffee).?
-
February 2024 by De Perrin
FOR SHAME! I’m a regular, but not frequent shopper. My phone number did not work today. Manager Tom said: (loudly, rudely) I can’t do nothing. We HAVE TO SELL YOU THE SALE ITEMS AT FULL PRICE. Embarrassed me and clerk. I WILL NOT DARKEN YOUR DOORS AGAIN, and while I’m aware YOU DONT care- when others quit falling for your scam; you will. Obviously a computer error. FYI:: I refuse to argue with a self appointed Bully. And that’s what that Tom person and his sidekick: who was busy talking to other clerks about breaks. Hope WVLT PICKS THIS UP.
-
February 2024 by 的心臟良好
Very pleasant and calm environment inside. Staffs were helpful and polite. Many unique products. Good parking space. Variety of choices. Just a little bit frustrated that they don’t cary natural toiletries products like shampoo lotion conditioner mask. Natural shea butter for hands etc.
-
February 2024 by James Miles
Would not let me cash out any amount of $1 bills for larger bills
-
February 2024 by Howard Bales
You had the gall to send me "sizzling weekend deals" and named my local store. What you really needed to tell me was that the store was closed. You identified my store in the email. Why couldn't you tell me it is closed?
-
January 2024 by Ashley Merie
The only place I can find Hot Cappicollo cheese!
-
December 2023 by Dakoda Morse
This place has always got fresh produce and always good hot food which you can choose to make a Meal it is good food period.
-
November 2023 by Terry
I ordered a strawberry pillow moose from the bakery, 4 of them truthfully. They were the most beautiful creations, I will be coming back here constantly for more of the same. I hope they don't ever get rid of the nice girl in the bakery who created these.
-
October 2023 by Betty Krachey
We've been shopping at The Fresh Market in West Knox for years. They always have unique items we can't find at other grocery stores in the Knoxville area. The tiramisu cake is the best! The only thing is, if you get there later in the day they do not restock most items!
-
October 2023 by R. Ski
Always a surprise when you walk in to new offerings and deals I don't find elsewhere. Love Tuesdays!
-
September 2023 by Marlene K.
For Knoxville, this is another tool in the toolbox for those seeking Organic produce. Their selection is minimal, and you have to search through the mounds of non-Organic to find any treasures.They regularly email their ad specials, and on multiple occasions this store has not carried the items we're looking for in that ad. We seek out he staff, who have always been helpful, who tell us this store is smaller than the one in Farragut, and they don't carry everything here. To save time in the future, if there's something in the ad that I want, I'll go to the Farragut location instead. I've spent too much time walking around the store searching, then finding staff to ask, then following them around the store to so they can't find it either.It's a nice store with a great atmosphere. It would be a 3 star rating if it were not for the helpful and employees.
-
September 2023 by Sam Eileen
I love this store. They always have such unique items that you can’t find at other grocery stores and the prepared food is always excellent.However, todays review is about the staff. I was in on 9/5 at 9:30am.My cashier today was TJ per my receipt. While she was checking out the gentleman in front of me, I overheard them laughing and talking. She had him opening up and sharing stories about his daughter, all within the couple minutes it took to complete his transaction. When it was my turn she gave the biggest smile that never wavered and began chatting with me as if we were old friends. It was far from the forced small talk we have all encountered when dealing with customer service. It’s obvious she truly enjoys interacting with customers while she never lost focused on being quick and efficient ringing and bagging. She even made it a point to put my cold drinks under my sushi to help keep it cold because I mentioned I had to make another stop. I have never had someone bag my groceries with that kind of care and consideration. She is the epitome of excellent customer service. Her initiative, positive attitude, welcoming personality and attention to detail, is an asset anywhere she goes. Fresh Market is lucky she chose them!The reason I had come to the store today is to check out the houseplants after someone had posted a pic on Facebook of the current stock. I found two that I was specifically looking for at incredible prices. The florist, Beverly, was incredibly attentive and you can see that she loves what she does. I could tell she was curious as to which of her babies I was taking home, which ensures that she takes good care of them while under her care. She asked if I needed any help upon arrival and again when I went back to look one more time before leaving. She was not intrusive or pushy, just genuinely willing to help if needed. I wish I had spoken to her because someone mentioned on a Knoxville plant group she has been with Fresh Market for 25+ years!! Incredible! This company must be doing something right! This kind of loyalty and unmatched level of service provided by the employees, only occurs if they are appreciated and well taken care of by the company they represent. Bravo ?
-
August 2023 by Mark Enix
I'm coming to this Fresh Market for years truly enjoy the environment and the staff but I want to acknowledge one individual Elijah in the fresh deli section. I watch him work with a customer that was very picky, and he handle her with such grace. I waited my turn and he took care of my simple request as well flawlessly very customer service oriented. Thank you fresh market for always hiring the best.
