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September 2023 by Stephen Pasciuto
The dealership that I purchased our car from told me that my tire wasn’t repairable and I needed to buy a new tire. Before I bought a new tire, I wanted a second opinion, so I brought it to Tire Discounters. It was at the end of the day, so I didn’t think they would have time to fit me in and I would have to bring the car back another day. But to my surprise, they fit me in and repaired the tire that my dealership told me couldn’t be repaired! I had an excellent experience here. Instead of going to my dealership, I plan to come back here in the future for any issues I may have!
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September 2023 by Loretta R.
oil change and tires rotated. yes. service was stupid-good. Christopher did an awesome job
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September 2023 by Rebecca Wilkinson
This location not only took over 2 hours to look at my car after I made an appointment, they didn’t even bother communicating with me about why they were behind or what was taking so long. I asked for updates a few times with no help. Eventually after asking for a manager, I had my car taken back. After spending more than 4 hours waiting, I was offered a discount which is nice. This transaction isn’t genuinely the issue. The issue is when I came again today for a simple oil change, I was told they couldn’t. I asked why bother making appointments if they will just turn me away or make me wait hours on end and the employee told me to leave. Not sure if this was because I questioned his lack of ability to service customers or if it’s because i’m gay. I only bring this fact up as when I was walking out, the man yelled back “this is why we don’t service you people here”.
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September 2023 by Noah Jennings
Had a leak from my stem valve. They got me in right away and fixed in less than 30 minutes. Great people and great service! 10/10 recommended!
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September 2023 by Keller Alexander
Dewayne helped me out really quickly and it was no hassle. Joe was very helpful as well and they made sure that I was set on my tire balance.
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September 2023 by Jason Crawford
Great service, moderate tire pricing, but zero integrity.I usually deal with Discount Tire in North Carolina, but with my son going to college in Knoxville I needed to buy some tires for him locally. I searched for Discount Tire using Google, but for some reason, “Tire Discounters” returned in the result. Thinking that Discount Tire wasn’t in the area, I went to this location and had 4 new Goodyear tires installed.We had to go back for some reason, I think it was a vibration- really honestly can’t remember, but anyway when I searched for the store’s phone number to arrange for the corrective measures on Google Maps, I saw that Discount Tire is indeed in the area.I had been dealing with Dwayne (not sure the spelling), so I called him back about the issue and told him that what I really preferred to go to Discount Tire, and then I would cart the 4 tires back to him for a refund.Not only was I more familiar and comfortable with Discount Tire, but they were also $60 cheaper on the set of 4.Dealing with Discount tire would also allow me to take advantage of the lifetime rotating and balancing once my son returned home. Discount Tire is in Charlotte, but not Tire Discounters. Dwayne said he really wanted to keep my business, so he suggested that we go to Discount Tire to buy a standalone balance and rotate policy on our current tires and he would reimburse us. I told him that I appreciated that, but he was failing to realize that not only would I be dealing with a trusted brand, but I would get the tires cheaper. He said “again” he really wanted to keep my business, and offered a free oil change to level out the transaction. I told him the car wasn’t due for an oil change, plus I do my own oil changes using synthetic oil. He said he would also use synthetic, and I can just bring it in when it’s due.Well, you can probably see where this is going. I certainly should’ve gotten something in writing, but I really thought at the time that I could trust him. I called him today and of course he doesn’t want to do the oil change. He said that the rotate and balance was the extent of good will he was willing to endure.Why would I make up such a story? Had he not promised the free oil change, I would’ve simply gotten the refund that I was entitled to and moved on to Discount Tire. I’ve no reason to smear any company’s reputation unjustly. This was the very next day- so, well inside the window for a refund.I felt like arguing with him today, but instead I calmly accepted him as a fraud and hung up. I’m not sure if he really remembers it this way, or if he’s just cutting his losses. He has certainly dealt with many other customers since me, but he is the only tire store I’ve dealt with since this purchase. My memory is clear and unclouded, but he made no attempt to concede or pacify.They obviously do a lot of business and I think they must get it right far more often than not, but my advice is for you to increase your odds of satisfaction and deal with more reputable companies that don’t insinuate you are a liar when you contact them for promissory services due. If nothing else, at least checkout Discount Tire’s prices online to make sure you’re not overpaying like I did. De-Wayne in my case proved not to be De-pendable.
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September 2023 by Greg
I’ve been to a lot of tire places over the years. I was traveling back to Knoxville and hit a dead dog on the interstate. It knocked my car out of alignment badly. Every place I went to on Clinton hey said I needed to make an appointment and come back later. It was only 1:00 PM on a Friday. The people at Tire Discounters on Old Callahan got me in and out within 1 hour. I noticed something had happened to my door handle while my car was there and it wouldn’t open from the I side every time. I went back and told Dewayne about it. It hadn’t ever happened before and wasn’t happening when I brought my car in. He ordered the interior door handle clip and fixed it free of charge. They are a tremendous operation. Fast, courteous, and they stand behind their work. I plan to send all my family and dealer friends there. I fully recommend Dewayne and Tire Discounters.
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August 2023 by Jason C.
Great service, moderate tire pricing, but zero integrity.I usually deal with Discount Tire in North Carolina, but with my son going to college in Knoxville I needed to buy some tires for him locally. I searched for Discount Tire using Google, but for some reason, "Tire Discounters" returned in the result. Thinking that Discount Tire wasn't in the area, I went to this location and had 4 new Goodyear tires installed.We had to go back for some reason, I think it was a vibration- really honestly can't remember, but anyway when I searched for the store's phone number to arrange for the corrective measures on Google Maps, I saw that Discount Tire is indeed in the area.I had been dealing with Dwayne (not sure the spelling), so I called him back about the issue and told him that what I really preferred to do it go to Discount Tire, and then I would cart the 4 tires back to him for a refund.Not only was I more familiar and comfortable with Discount Tire, but they were also $60 cheaper on the set of 4.Dealing with Discount tire would also allow me to take advantage of the lifetime rotating and balancing once my son returned home. Discount Tire is in Charlotte, but not Tire Discounters. Dwayne said he really wanted to keep my business, so he suggested that we go to Discount Tire to buy a standalone balance and rotate policy on our current tires and he would reimburse us. I told him that I appreciated that, but he was failing to realize that not only would I be dealing with a trusted brand, but I would get the tires cheaper. He said "again" he really wanted to keep my business, and offered a free oil change to level out the transaction. I told him the car wasn't due for an oil change, plus I do my own oil changes using synthetic oil. He said he would also use synthetic, and I can just bring it in when it's due.Well, you can probably see where this is going. I certainly should've gotten something in writing, but I really thought at the time that I could trust him. I called him today and of course he doesn't want to do the oil change. He said that the rotate and balance was the extent of good will he was willing to endure.Why would I make up such a story? Had he not promised the free oil change, I would've simply gotten the refund that I was intitled to and moved on to Discount Tire. I've no reason to smear any company's reputation unjustly. This was the very next day- so, well inside the window for a refund.I felt like arguing with him today, but instead I calmly accepted him as a fraud and hung up. I'm not sure if he really remembers it this way, or if he's just cutting his losses. He has certainly dealt with many other customers since me, but he is the only tire store I've dealt with since this purchase. My memory is clear and unclouded, but he made no attempt to concede or pacify.They obviously do a lot of business and I think they must get it right far more often than not, but my advice is for you to increase your odds of satisfaction and deal with more reputable companies that don't insinuate you are a liar when you contact them for promissory services due. If nothing else, at least checkout Discount Tire's prices online to make sure you're not overpaying like I did. De-Wayne in my case proved not to be De-pendable.
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August 2023 by Melanie Rather
Tire Discounters is absolutely fantastic. I had issues with rims and they helped me find the correct rims for what I wanted to do and ensured that they worked. Now I have steelies on my Fusion like the 2017 ones.
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August 2023 by Amy White
Highly recommend! They got me in very quickly and patched up my tire that had a screw in it! Very friendly and professional. Will definitely be back for all of my tire needs!
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July 2023 by Erin Billings
Truthfully one of the best Tore Discounters experiences I’ve had! After leaving another Tire Discounters in IN my front inner value stem leaked significantly… stopped in while in Knoxville as a walk in, and within and hour I was out the door! Friendly staff dedicated to ensuring your tire experience is perfect!!!
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July 2023 by Cade Morrow
Came in today to get a tired patched. Service was very quick and the staff was friendly. Great experience
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July 2023 by Tj Hurst
Awesome service here. Super friendly and accommodating. They have earned my business from here on out.
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July 2023 by Sandy Vann
They were very professional and were able to work me in quickly. I appreciate the quality service!
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July 2023 by Justin Miller
I came in today to get my tires balanced. They were helpful and pointed out some thing for me. I would 100% recommend them. Friendly and efficient.
