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December 2023 by Adelle H.
The customer service was atrocious. I ran around town for a Christmas gift and this location had 15 in stock available for pickup. I was nearby anyways so I just pop in and saw they had shelf space but were not stocked on the shelf. I asked if there are more in the back. The boys working acted like it was an inconvenience and said they had no idea what item I was talking about, insisting there are none in store. I luckily found my item an hour away at another store but wish I hadn't had to make the drive.
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December 2023 by 2CG
Great service and good deals
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November 2023 by mitch lester
Great people. Great service. Great products.
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September 2023 by m w
We needed a lawnmower belt they had it in stock. I was pleasantly surprisedWe also got a spark plug
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September 2023 by Jason White
Marty, is an asset. He was running the register, I'm patient, had a return, he did VERY good due diligence, taking care of his register, but still help me find what I needed. He found what I needed, for an over 40 year old chainsaw. That another couldn't, even with part number. 2nd return, given by another, not his fault, but he inspired me to return to the store.. Offered home ship.. he's what you need in your organization. He moves. Searched inventory well, better than the first, found 2 options for me.. good with pc entry.. Hard to find. I'm giving 5 because of him, however, inventory was off, in my case, but he took care of the customers.Fix inventory, please. He tried to accommodate me, showed in, but wasn't. That's an inventory problem. Not his.
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September 2023 by TheDark6od
Great place with a great team working there. If you can find something they're willing to help you find it or show you how to order it to the store and even bring stuff out to your car for you.
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September 2023 by CrazyIrishman SmallEngines
Love some tractor supply for sure. Kinda pricey on some things tho. Boots can be expensive, as can clothing.
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August 2023 by Ron Allen
Bought a $4,000 GreenWorks riding mower from Tractor Supply on Maynardville Pike. Sales staff were helpful and friendly making the sale, emphasizing the reassuring four year warranty. That gets the two stars. Unfortunately, when the mower broke just over a year later, and GreenWorks warranty response was close to zero, I called the Tractor Supply store and asked for them to get involved and help, maybe speak to their vendor rep or someone at GreenWorks to encourage them to take care of a customer who bought a pricey item. I never got past the sales clerk who answered the phone. I asked if a manager would speak with me. The young man on the phone simply dismissed me, saying he already asked the manager and there was nothing they would do to help. You'd think that a customer who dropped $4k then called asking for a little follow up support would at least get a token gesture of understanding and apologetic solidarity from the manager. That would take about 20-30 seconds and at least leave a better taste in my mouth. I previously had the (apparently mistaken) impression that Tractor Supply was a more on the ball customer satisfaction oriented store. Definitely not in this case. I have a feeling they'd have been quite a bit more friendly and helpful if I had called asking about buying a new mower. Sadly, a case of being all about the initial sale and not much about customer satisfaction after the sale. Maybe it's like that most places these days. But if I was shopping again for a mower, I wouldn't be stopping by Tractor Supply.
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July 2023 by Carl Andrews
Need to move entry gate further towards store so delivery drivers can park off the road waiting for them to open
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March 2023 by Allison Savage
Clean as a farm supply store can be. Staff was very helpful and kind. Good deals
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February 2023 by matt gall
Learn to answer your phones maybe you will get some more customers
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February 2023 by Fred Victory
Not open when the web site says
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January 2023 by Michelle H
Even for Christmas! Past 30 with receipt no exchange, store credit or refund. What stores policy is like this? None! Not shopping there anymore. They must not observe Christmas!
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January 2023 by Total Tree Service
There is all kinds of great things here for the do it yourself type person and for people who like gardening and farming lifestyles
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November 2022 by Darrell Liford
Very nice, I usually go straight for what I need except I might have a few minutes to look around but I like their supply of chainsaws, weed eaters, and some of the clothing for men, and I'm sure you can find certain things that you can't find it at the other stores.
