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May 2022 by Rachel Lowe
Terribly rude. I ordered a tow dolly and they gave it to someone else after it was paid for. Horrible customer service.
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April 2022 by Renee Jacquemain
Best place to purchase packing supplies, as they carry a wide array of boxes and several types of tape.
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February 2022 by Reggie Widener
Wasn't even open on time. I had to change my reservation at the last minute.
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January 2022 by Orhon Namsiz
Showed up to pick up a 15 footer, no one was there to assist.Called U-Haul customer service, allegedly the business owner does not need to be present, and I was supposed to receive a test or email that should have helped me to get the keys myself, which I did not receive any instructions of this sort.Unfortunately for this business owner, U-Haul completely screwed him over by not giving customers proper instructions. And he was too busy on that particular day to assist me.Safe to say I will never do any business with U-Haul.
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January 2022 by Carol C.
The truck we rented was being taken out of state. While they supposedly inspect their vehicles I have my doubts.It was raining the day we left and had it already loaded. We put the mattresses up off the floor and we had them covered. When we arrived at our destination we discovered the truck had a leak down one of the side walls and ruined an entire mattress. We had bought the insurance thinking it was to protect the contents only to find out it didn't cover our damages because it wasn't considered to be the fault of the leaky truck. Talk about selling you insurance for nothing.
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December 2021 by Michael Price
We were told one price and charged triple that amount.
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November 2021 by Brian Clements
Reserved a Uhaul a few weeks in advance. When I showed up to get to it there wasn't one available. Even after calling me the day before to see if a fifteen foot truck would work instead of the one I reserved. Turns out I was "late" to pick it up. I reserved for pickup at 3pm and I arrived at 4:30pm.My advice, don't bother reserving a truck with this location. Just show up and hope for the best. There's a good chance though that they will give you someone else's reserved truck.Brian
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September 2021 by Mary Sharon
Wonderful service. Thanks to the hard working crew.
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September 2021 by Cid Seesher
I was overcharged and it wasn't made right. Very disappointed. Will not use this location again.
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August 2021 by Keiara Tate
Explained to an employee that I would like to leave the uhaul at a separate location. Was given the green light to do so. Got a call early in the morning that apparently it was never put in the computer because I was suddenly looking at being double charged for a round trip and was looking at $100s in charges. Had to hurry back and take the uhaul from one store to the original location before my rental expired in 2 hours. Getting in touch with a rep was horrible. Called the local number and was still transferred to a National call center and was on hold for over an hour before I gave up.
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June 2021 by Joel Kiernan
Had a 9am u-haul pickup, @ 9:30 still nobody here, 3 different renters are out here waiting. Open sign is on but no one is here. I never review places but come on, we have places to be.
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June 2021 by Dan Larson
Very highly recommended!!!!
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May 2021 by Charlie
We rented from here for a 1pm pickup, they are supposed to be open from 9am to 5pm, we got there and they appeared closed. We did the while online check-in thinking instructions would appear for us to obtain our truck...nope, no one was there, over $300 rental and they don't bother to show up. Thank goodness that the Clinton Hwy UHaul picks up this places slack, will NEVER use one of these little pick up spots again.
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April 2021 by Pride Donnie
Great service
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March 2021 by Nakia Scott
They were very helpful, friendly and professional. I'll recommend this location to my friends and I'll most definitely will use this location again. Thanks!
