-
October 2021 by Heather Peevyhouse
Wonderful customer service. The owner assisted us with our check-in and went and drove the truck around for us. When we returned it a friendly, polite employee checked everything over and explained our total. We were in and out quickly and had a good experience. Highly recommend this location, especially compared to the Chapman Hwy. store.
-
October 2021 by Franko Urbino
Good service, except van we reserved wasn't available, only 10 ft. trucks and larger were available. But the 10 footer worked just fine. Fold your blankets.
-
September 2021 by Jerry Burns
Very professional and honest.
-
August 2021 by Daniel Rundberg
Absolutely the worst service. So apparently U-Haul's online system will let you reserve something that doesn't exist, will send you a charge on your credit card for it, and have nothing for you when you come to pick it up. My wife and I had scheduled movers and friends to help us move out of our apartment and reserved a truck to do so. We did so well in advance and did all of the pre-check-in online things and had put the charges on a credit card. Show up to pick it up and there's nothing for us and not an ounce of empathy from the staff working here. We showed them the confirmation and the charge to our credit card and their response was a shrug and 'well, our system does that but we don't have a truck'. They seemed utterly baffled as to why we had shown up with a reasonable expectation of a truck. We were left high and dry with no truck and had to rush to find other accommodations as days of planning and work to move were undone. Can't recommend lower than a one star sadly.
-
July 2021 by dallas paugh
Ok, I did a review on the installation on a trailer hitch that I wasn’t happy with, So they deleted my review, so now Im reposting it. The cars insulation was hanging down from the car with a bigger hole cut out in the plastic underspending that was called for. The installation instructions.(4-1/4”x8-1/2”). I ask them to fix it and they said it was suppose to look like that. The site won’t let you post pictures or I would. Not only they wouldn’t do anything to address my concerns of water damage to my car they deleted my review. Beware of this U-Haul place.
-
May 2021 by Randy Reeder
Very helpful despite not having an available truck. The young man reserved one for me at another location.
-
March 2021 by Teresa Chesney
Very nice helped out with boxes and reserving a u-haul. A new member to the team still learning but helpful.
-
March 2021 by Janice Renee Griffin
Were very nice and helpful with getting my truck to move with
-
October 2020 by Ash App
Who ever helped me on the sept 30th at 10am. Youre awesome thank you
-
September 2020 by LaRinda Green
So efficient. Adhered to appointment time. Finished installation of hitch quickly.
-
September 2020 by John Wilson
Average....
-
July 2020 by Jeff Ward
Very helpful
-
August 2019 by Dj Rutt
Worst customer service ever! I will take my business elsewhere!
-
April 2019 by Donna Hollifield
Perfect
-
March 2019 by Rebecca Meier
Great service on the pick-up
