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January 2024 by Michael Tallman
Tn he technician was very courteous and extremely knowledgeable. He explained the issue with the phone on a level of my understanding. I will definitely return if I have any needs in the future.Thank you,Mike
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December 2023 by kyle canup
Came here for an insurance claim through AT&T. Had them fix another phone as well, Dillon and Thomas fixed it perfectly within hours including a new screen protector. Will definitely go back.
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December 2023 by DeAnn Bell
My experience was great. All I had to do was make an appointment and pay a small fee. I then just dropped my phone off and they contacted me when they were finished. Easy as Sunday morning!
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December 2023 by G. Scott
Very reliable on two separate visits. First they fixed my Dell Inspiron power on button (after Best Buy gurus couldn’t fix it) and then they helped me get a backup hdd drive working. Thank you Thomas!
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December 2023 by Skyla Parker
Took about 3 hours but phone looks good and they put on a new screen cover. Thanks Dylan for making the process smooth and easy!
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November 2023 by Riley Douglas
These guys were very nice and really helpful ! Fixed my broken screen fast and made some great recommendations for phone care as well. I didn’t get the name of the person who helped when I dropped it off in the morning but Ask for Dereck he’s a really nice person and super helpful -
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November 2023 by John Walker
Took my son’s phone to Bearden store and worked with Cedric, who also did the repairs - replaced cracked screen and dying battery on iPhone SE (2020). As long as Cedric works here, will probably continue using this store. Outstanding customer service and technical work. Brother in law had my sister’s phone repaired here recently and his positive assessment was spot on.
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November 2023 by Manning Haun
Y’all are amazing! Thanks, Ben and Jimmie for getting my old iPhone 7 back up and running! I dropped it off last night at closing time and picked it up mid afternoon today. Super impressed!
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November 2023 by Yasmin Ellis
Great service! Been walking around with a cracked-out screen for over a year. I was going to upgrade but decided that fixing would be better. (I didn't need the upgrade, phone works fine). Phone was fixed in less than an hour! I'm pleased. Only con, my screen is less responsive but not to the point of needing to be replaced. Just have to apply a bit more pressure, no biggie.
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November 2023 by Pete Kuta
Brought my phone in because it got wet and wouldn't power on. Staff was very knowledgeable and helpful. Had my phone working great again. Excellent customer service!
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September 2023 by kenneth buie
Awesome experience!!!! Ben fixed my dead new phone when nobody else couldHighly recommend him. I will definitely return to ubreakifix, if need their service again. Thank you Ben, you are the best!!!
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September 2023 by Maggie McKinney
The part needed was in stock and my phone was fixed the same day. It just took a little longer than the original estimate to complete. I'm satisfied with the service, though, as my phone is working well again. Thanks!
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September 2023 by Sherry Casteel (Gams)
Brant was extremely knowledgeable and helpful. He not only repaired my screen but he gave me peace of mind with the suggestion and addition of the liquid screen protection. I had never heard of it and he explained what it is, does, and what the benefits are. He was also honest in the fact that if fingerprints bother me I would need a simple film to prevent those. Then we talked about the home protection and I am going to look into it for our family in comparison to AT&T's protection plan. I really appreciated the added bonus of identity protection and monitoring. That is what has made me so determined to compare them and give him a call at the first of the week. Derek attempted to reach my husband and I to unlock my phone for the mandatory testing for my repair and was so polite and kind when we returned to the store and he had to explain the delay. He too explained things in a manner which I could understand and completed our checkout process so quickly even with the card reader not wanting to cooperate with a lighthearted humor and effort. Outstanding service!! Exceptional fellas and knowledge of their work.
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August 2023 by Sherry Casteel
Brant was extremely knowledgeable and helpful. He not only repaired my screen but he gave me peace of mind with the suggestion and addition of the liquid screen protection. I had never heard of it and he explained what it is, does, and what the benefits are. He was also honest in the fact that if fingerprints bother me I would need a simple film to prevent those. Then we talked about the home protection and I am going to look into it for our family in comparison to AT&T's protection plan. I really appreciated the added bonus of identity protection and monitoring. That is what has made me so determined to compare them and give him a call at the first of the week. Derek attempted to reach my husband and I to unlock my phone for the mandatory testing for my repair and was so polite and kind when we returned to the store and he had to explain the delay. He too explained things in a manner which I could understand and completed our checkout process so quickly even with the card reader not wanting to cooperate with a lighthearted humor and effort. Outstanding service!! Exceptional fellas and knowledge of their work.
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August 2023 by Sylvia Sergent
There's are so excellent. I've been to another place that sold me a battery I didn't need. They had my phone fixed in less than 10 minutes at a good price. Thank you!
