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December 2023 by Hesham Abbas
Helpful staff all the time, I use this store on a weekly bases and all I get is appreciation and kindness along with prompt professional service.
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December 2023 by carla underwood
The UPS store has Great customer service. They are always friendly and helpful.
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November 2023 by John D
I’ve used this UPS store several times in the past couple of years. Always able to take care of my business quickly and professionally. Thanks
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November 2023 by Layla Smith
I always have such an easy time returning items through Amazon, or another website dropping it off.
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September 2023 by Jill Blewett
I like to stop by here when I have Amazon returns since it's much closer than Kohl's or Whole Foods. Everyone working there has always been prompt and nice. They scan your labels and get you on your way. If you have time to make small talk they will do that too.
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July 2023 by Sherry Gilbert
The C.B. location is where I have been going to for a couple years now. The staff there are always helpful ... and friendly . . I would give them 6 stars if I could.
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March 2023 by Justin Dean Cofer
I was returning my AT&T/DIRECT TV EQUIPMENT or was it Dish anyways the staff was very helpful and suggested I keep a receipt in case AT&T tries to strong-arm me saying they never received it. The UPS store does not keep records they only facilitate packing and shipping and once shipped their system deletes any information.
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February 2023 by Denise Janac
This UPS store has great service. Even when they are busy it is still a quick experience. They make returning items a painless experience!
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January 2023 by Dana B (WI - MN - TN)
UPS stores are a great one stop shop for business needs. I often bring my Amazon Returns to these stores, and it is always an easy transaction!This particular store is small and very nicely maintained. The staff was friendly and helpfulearly in the morning. My only complain is that I had to take a left onto Cedar Bluff without a stoplight, which can be stressful.
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December 2022 by Cade Taylor
Was easy and efficient to ship packages! Don't waste your time standing in line at the post office.
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December 2022 by Summer Henry
Everyone here is always polite and acts as if they are happy to be helping, have never had anything but a pleasant exchange here. Had a poor experience at another store and Jackson helped to correct it for me. Even when they are busy, they are efficient and working to provide great customer service! 5 stars!
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December 2022 by Judah Baird
Jason prints all my business cards. Excellent service and he walks me through what looks good on a business card.
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September 2022 by Connie B.
Very quick service and friendly. Location is great and easy access in West Knoxville.
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September 2022 by David White
This is the most helpful place I would give them more than 5 stars if that were possible. They are always attentive to my needs when I'm out of town and they go above and beyond to help. Great place to do business.
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September 2022 by Randy Grim
Staff is rude an unhelpful. Go to literally and other ups store