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February 2024 by Claudia Baggiano
Thank you Eve! I won an auction item from Case Antiques in Knoxville and needed my item picked up and shipped to NY. I called Eve and the process was SO easy and flawless. Eve took my auction Lot # and helped quote me on insurance and shipping. She picked the item up for me the next day and shipped it very very well. Double boxed, bubble wrapped, and really seemed to care to help. I highly recommend calling and asking for Eve and using this location for any shipping needs.
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November 2023 by Cheryl Tarantino
Wonderful wonderful customer service from Sierra today.
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October 2023 by Chris Riley
I was the successful bidder on 3 Cannon County Middle TH Baskets. The special character of these baskets required careful handling in shipping. They were very carefully wrapped and secured in a double heavy duty cardboard shipping container, well-sealed, and labeled as FRAGILE. The baskets arrived on time, and the contents were undisturbed. This level of customer service is something one sees less frequently. I suspect this standard is maintained towards all customers.
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August 2023 by Luna Bella
Went there to get a passport size photo, Justin was very friendly, knowledgeable, helpful, and provided excellent customer service. When I have mailed packages that went through UPS, I have always had good experiences at this store.
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June 2023 by James Shell
I was the winner of an auction held by Case Auction House. The item was a large stoneware crock jug. My main concern was that the jug had hair line cracks in it. I made contact with Eve, who works at the UPS Store located at 2042 Town Center Blvd. Knoxville, Tenn. I explained to Eve my concern. Eve pull up a picture and examined the item. Eve assured me that she has an extensive experience with packaging such items and that she would be able to ship it to me undamaged. I contracted her for the job. Eve picked up the item from the auction house and transported it back to the UPS Store. Eve and her colleagues carefully wrapped the item in bubble wrap and double boxed the jug in very thick boxes. Eve shipped it out and provided me with the tracking number. The service was “Top Notch.” I received the item, which was wrapped extensively, with NO Damage. I will definitely use the UPS Store and Eve again. I suggest that anybody that need shipping services for delicate item should utilize her.
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June 2023 by Jaime R.
I was the winner of an auction held by Case Auction House. The item was a large stoneware crock jug. My main concern was that the jug had hair line cracks in it. I made contact with Eve, who works at the UPS Store located at 2024 Town Center Blvd. Knoxville, Tenn. I explained to Eve my concern. Eve pull up a picture and examined the item. Eve assured me that she has an extensive experience with packaging such items and that she would be able to ship it to me undamaged. I contracted her for the job. Eve picked up the item from the auction house and transported it back to the UPS Store. Eve and her colleagues carefully wrapped the item in bubble wrap and double boxed the jug in very thick boxes. Eve shipped it out and provided me with the tracking number. The service was "Top Notch." I received the item, which was wrapped extensively, with NO Damage. I will definitely use the UPS Store and Eve again. I suggest that anybody that need shipping services for delicate item should utilize her.
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May 2023 by Frank Studebaker
We love everybody at the Northshore UPS Store! Great people and great customer service and they all love Buccees and Disney!
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April 2023 by Clifton Gibson
Best service and always a pleasure to deal with! I only use this UPS store in my area because they are so kind and always helpful, I appreciate the owner and the team!
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March 2023 by James Hughes
Great place to work with. Got me in and out with no problem. The lady who helped me was very friendly and helpful. Would ship with them again!
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March 2023 by Lynne Norling
I lived in Knoxville for the past 15 years and I would always take my packages to this UPS Store to be shipped. I then moved out of state and they still continued to help me. I needed documents signed by someone who still lived in Knoxville and I was able to email the documents to the UPS Store, they printed them and the person was able to come in and sign them. The staff then scanned/emailed the documents back to me. I had to do this a couple of different times and both times I was in a time crunch and this UPS Store came through for me. I truly don't know what I would have done without their help.Over the years I also had passport photos taken there and various items notarized.I miss Knoxville and I miss their friendly faces when I would come in there to drop off my packages.
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March 2023 by Lynne Shulz
I lived in Knoxville for the past 15 years and I would always take my packages to this UPS Store to be shipped. I then moved out of state and they still continued to help me. I needed documents signed by someone who still lived in Knoxville and I was able to email the documents to the UPS Store, they printed them and the person was able to come in and sign them. The staff then scanned/emailed the documents back to me. I had to do this a couple of different times and both times I was in a time crunch and this UPS Store came through for me. I truly don't know what I would have done without their help.Over the years I also had passport photos taken there and various items notarized.I miss Knoxville and I miss their friendly faces when I would come in there to drop off my packages.
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February 2023 by yueh ying liao
Very convenient location, lots parking grocery shopping and shipping could finish at on time. Staff are so friendly, explain the postage. Nice experience.
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February 2023 by 謝宜蓁
This is the best UPS store I have ever been to. They are friendly and provide excellent service.
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June 2022 by M Foust
Oh, I love this UPS location! Justin, Mariel and their mom are so sweet! They extend customer service above and beyond! Thank you all from a longtime customer
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May 2022 by John Loken
Been using their services for three years now and I cannot recommend them enough. Eve runs a great team who provide spectacular support.Hidden benefits to the mailbox system, regardless of carrier they retain the package, no junk mail, and sending parcels is almost seemless.Lived in apartments where packages and mail can just pile up and need to be requested, had other mail box services that just became 99% junk mail and adverts, and more than once the other mail boxes wouldn't retain things from DHL or third party deliveries.TL/DR Great Service, zero junk, and trustworthy parcel delivery.
