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February 2024 by Garret
Nikki B. Was awesome, she helped us out with a Notary stamp for free and was very courteous and professional. (She also gave us coffee). ?
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October 2023 by Jeanne Brostrom
US Bank at Hardin Valley has taken care of my banking needs intelligently for three years. I feel they are trustworthy, concerned about my financial benefit, and honest. Always a pleasant experience when I walk into that bank,!
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May 2023 by Leigh Massey
Nikki Brock and the whole team at this location are so friendly, kind and caring. Absolutely the best banking experience I have ever had!
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September 2022 by Kasey Reed
Always correct, but always understaffed. I don’t mind waiting, everywhere is low on personnel these days, but the teller who helped me today was working on my cash transaction in the front and a drive through cash transaction at the same time. I’m not comfortable with that lack of attention to my money. She should have finished my transaction before starting another. She also shredded the paper with my account number written on it by mistake rather than handing it back to me. First negative experience at this branch, but I definitely wasn’t pleased.
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July 2022 by Kassandra Looschen
I would recommend this branch and Phillip to anyone! I could not have asked for better service today. Thank you Phillip for going above and beyond for helping us today. If I could give more than 5 stars I would! Thank you thank you thank you.
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October 2021 by Frank Zupan
Great service! Horrible location! Horrible advertising!!! I have been with US Bank for 20+ years and will be closing my account after trying to explain to my son why these two men are practically kissing!!!
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March 2021 by Derek K
Worst US Bank location period. I've been there few times , never again which is shocking as I had very pleasant experience at other US bank locations. This location needs teller overhaul badly . They always have some kind of issues, takes them forever to get stuff done. They are either very unknownlabale people when it comes to banking or just straight up liers
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October 2019 by Steven Sadler
Didi helped us open our Business account. She was a pleasure to work with as she guided us through the process and took the time to answer all of our questions. Its nice to go to a bank where you deal with Real people. I highly recommend banking a US Bank!! Thank You!
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December 2018 by Fabrizio Tarpeo
Thank you Rachel Pickwell you are fantastic
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October 2018 by sheila j
Awesome people !! The staff is always pleasant to talk with.
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May 2018 by Jonathan Collins
Some great people there. Rachel especially makes my day. She is a gem. 😊
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June 2017 by Caleb Glisson
They are honest and helpful.
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October 2015 by Derrick Patterson
The people that work here are fantastic! Andrew and Hannah are such nice and helpful individuals. My experience opening an account was great! Andrew was very knowledgeable and patient with me and all the questions I had. I even received a call from him asking if my permanent debit card had come yet. He wanted to make sure I was happy and just wanted to know if all was good. US Bank itself has so many perks and benefits. You cannot go wrong!
