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July 2023 by Brian Young
Excellent Cell phone store. Clean, good atmosphere, friendly and good experience purchasing my Cell and a tablet later.
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June 2023 by Donna Osborne
Thank you Cassandra for picking a phone just right for my needs and all your help getting the number switched from Walmart which was a pain .Your very professional and others have said so as well from other customers that got this service thru you
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March 2023 by Cassandra Osborne
Always a friendly staff and a great experience! Love this location. If you want a good deal and a genuine experience go see them!
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January 2023 by Holland Bruce
I had an excellence experience at this US Cellular! Brendan was extremely professional and over the top helpful! He went out of his way to make sure my family and I were paying the cheapest price for what we needed in our plan. He was very thorough with his explanations and was very easy to talk to. 10/10 recommend this location!
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January 2023 by Sherry Webber
We came in trying to transfer a number from a prepaid Verizon account. Angela J was very knowledgeable, patient & helpful. It was a total pain to get a transfer pin from Verizon but Angela persisted and we were eventually successful. Thank you for going the extra mile!
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January 2023 by Phoenix Van
I just moved telephone providers from T-mobile to US Cellular and want to thank Brendan H. & Lee C. for making the transition so easy and for answering all of my questions. Y’all were so helpful!!! Cheers!
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December 2022 by dom g
I recently visited the US Cellular on Shaad. I have to say, i've visited other stores in the city but this store specifically was AMAZING. They went above and beyond for my wife and I. We were looking to upgrade our devices and they made the process incredibly smooth. Originally, I worked with the store manager. He was so kind and went above and beyond to make sure my account was correct. He ended up getting us a DEAL. After we spoke with the manager, the next day we came in to complete the process and worked with Brendon. Brendon is the GUY. He worked well to make sure we were upgraded and that our lines were all good. We were even able to get a $100 gift card to make additional purchases.Overall we were very pleased with our visit and we will definitely be back to do business with this store. Those guys know what they're doing.
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December 2022 by Megan McGill
Been a customer for years. Sales rep Lee will take good care of you with exceptional customer service!
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November 2022 by Kimberly B.
I went into the store today to ask a few questions and saw F. Lee Carter. He was exceptional. He answered all of my questions and went above and beyond for us. I walked out of the store with 3 new phones and a lower monthly bill. I work in customer service myself so I can be hard to please, but he is definitely an asset for this company. Thank you for all your help Lee Carter, you are awesome!!
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October 2022 by Melinda Leighs
I have had US Cellular for almost 10 years and have refused to go to any other sales rep besides LeeWhen you enter the store he greets you like family and will sit and joke with you while taking care of your phone service. He truly makes this store my one and only store that I will do business with.
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October 2022 by thomas the Tank Engine
Great customer service!!Helped us Sooo much .Literally spent Hours helping us establish new service on four new phones new phone plan transfered All our info.Love this place .Had to leave TMobile for fraudulent activity on our account!!!Thank you Us cellular!!Highly recommend!!!
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September 2022 by Bria Ramey
Today we had the pleasure of meeting Michael! The entire team was awesome, but Michael was patient and helped get us exactly what we needed/wanted with no questions asked! I wanted a price point and he did everything in his power to make that happen! 10/10 Recommend this store and only this store. We were treated so kindly by everyone and had a great time chatting while getting everything set up and activated! Thank you “Fester”!
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September 2022 by Mark Patton
I was treated well at the store however the US Cellular Network is not what it used to be. In the 3 months I was a customer I had dropped calls those signal and just a horrible time with this company. I would not recommend them to anyone I have since switched carriers and am a lot happier.
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August 2022 by Cassandra Pruitt
Brendan Holbert was awesome he helped me in every way possible, he explained everything that I needed to know about the phone I had no need to ask questions..... Thank you Brendan you are awesome.....
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August 2022 by Bryan Sellers
Has great customer service and very knowledgeable about products and details in service and plans and prices.. highly recommended...GREAT CUSTOMER SERVICE!!! thank you Brendan!!
