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March 2024 by kay wooden
This is absolutely the worst post office I have ever dealt with. For the past two years, we’ve had the laziest male carriers that will just shove mail in anybody’s mailbox or packages on any doorstep. Specifically says what the address is and address 1214 is not 12019 so apparently they don’t know how to read. Yesterday we received mail from four different houses and I took the mail out and went and flagged down the postman and told him that he just stuck that in my mailbox And he didn’t know what to say. We just received notification that our Amazon package was dropped off near the front door but it’s nowhere on our front porch so apparently it’s at another house because they don’t know how to read. I wish somebody would fix these problems at the post office, because other people are opening other peoples mail, which is a Felony , Because we have nosy neighbors. My husband received an autographed picture and a postman squeeze it into our mailbox just so he wouldn’t get out of the vehicle and deliver it to our doorstep And this is what it looks like when we received it
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March 2024 by Michael Churchman
I have a package being delivered to my place of employment, and for 2 days in a row, they have claimed the business is closed at times that we have been open...times, in fact, that I was personally working...mail carrier is just too lazy to get out of his truck...I've tried calling this post office 15 times with no answer
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February 2024 by Lg Mayes
Great post office in the Burlington area of Knoxville.
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February 2024 by Michael Price
This place is awful its been a month a have missing mail and never get them , talk to a manneger Kelly and have never taking care off situation , went in try figure out and 13 costumers in line 1 register open please corporate do something . I got informed delivery + i got camera seeing them go up and down the road every day and never stop to deliver my mail .
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February 2024 by Levi Masoner
Our mail has been delayed due to slippery roads from the winter storm. Today I went in to check for a package I needed before leaving the next day and Kelly went above and beyond to make sure I got what I needed! With everything going on, and other people wanting to get their mail picked up, Kelly assisted me and others with getting our mail and packages! Thank you Kelly and everyone else at our local USPS location for all of your hard work!
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February 2024 by Brandi Clifton-Cowan
I had a package that I needed TODAY. Our area has been hit with nasty weather that has hindered mail delivery. I came to my local branch that does the mail delivery for my address and Kelly was able to help me find my package! Kelly has gone above and beyond and absolutely saved the day! I really appreciate my local post workers. Thank you for all you do! Much love from Brandi on Brandville ?
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December 2023 by August Wogsland
Great little post office. Extremely nice staff and a surprising variety of packaging options in the retail section. I have mailed a number of things from here and they've always arrived on time and in good shape.
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December 2023 by MikeNJoy Odom
Closes for lunch but doesn't post the time slot when they will return leaving customers to guess is it an hour or several hours till everyone has lunched.
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December 2023 by Billy Mcdonald
Our mail hasn't been picked up for 2 days never know if and when it will run
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December 2023 by Ophelia & Me
I am so over the carriers that run my route, I depend on them to scan my packages and get them to their destination, I run a small business and when they don't scan at pickup or throw the packages around that damages my business and causes me to lose a lot of money because customers don't understand that we hand it off to the carrier and put our faith in them to do their job and we get blamed for it not the carrier and something needs to be done about this, I have put in so many complaints and still nothing is done, I just had the carrier try to take off when he seen us walking out to him with a few orders 3 small boxes I mean he was trying to fly away then looks at us when we walk up to him like what do you want, I said I need to ship these he grabbed the first and threw it and I am not exaggerating! Then I said can you please scan these and yes I had scan sheets he grabbed them and scanned and threw them over beside him when he was pulling out I heard them falling and I'm sure it was other packages also and I do have video of it all and I am going to keep going up the ladder until something is done and I have talked to about 6 other small business in the area that says same thing happens to them so we are all going public on all social media sites until something is done!
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December 2023 by Max Conner (Whyte)
There statement here on google: USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."The Burlington location loves to steal mail which is a felony in its self. How the hell do you lose a refrigerator??? Additionally how does a missing mail request get rejected for not enough information it’s a refrigerator for crying out loud this post office needs an immediate clean house.
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December 2023 by Elizabeth Bruns
We just moved & the lady at the desk said to change our address with vendors. Guess what?? I did that & this post office said it was undeliverable because the forwarding had stopped for my address. 1 I never forwarded anything & 2 she was wrong. I’ve tried to call & all it does its ring.
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October 2023 by Don Watkins
When delivering my medications that have to be signed for, our doorbell camera shows our postman coming to the door without the package but with a pink “Sorry we missed you”slip already filled out which he sticks on the door and quickly leaves without ringing the doorbell. When I stop him coming back down the road he will have my package ready to hand me and lie, saying that he rang the doorbell, waited and had to fill out the ticket. When I show him the video footage of what he really did, he rudely says that’s what he’s supposed to do and not supposed to ring doorbells, and that he’s just filling in (even though it’s always the same rude postman/boy).He also damages large packages when he crams and beats them into our mailbox instead of bringing them to the driveway or porch. We had to replace our box once because of his damage.
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October 2023 by Cynthia Conner
Never get my package items or my coupons!!!!!Don’t get my daily mail get it together PO!!
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October 2023 by kelly myers
The staff is wonderful very knowledgeable the office was clean and very neat
