-
January 2024 by Elliott Christopher
I just want to pay my car note without going to the bank every month. They said it could be done online but it says Bill pay is turned off .. enough to pull your hair out... The other option failed... Well I guess I have to go in to make my payments...I guess you at least tried... Will give you 2 Stars now .
-
November 2022 by Brad O'Keefe
Emory Rd location is great. Very welcoming and ready to help.
-
May 2022 by bobby montgomery
I have been a member for over 10 years. Great experience with every transaction .
-
December 2021 by Richard Bowling
Always treated well. Would recommend ?.
-
June 2021 by Ashley Cisson
Amazing customer service!! I recently was dealing with a difficult insurance situation and my auto loan. I was beyond stressed! My loan agent, Britt Kidd, was more than helpful. It was so refreshing to have such great customer service in a time I feel that is hard to find. She was available every time I called and was so pleasant and helpful. Cheers, Britt!
-
January 2021 by Karen P.
Unfriendly staff and very unwelcoming atmosphere. Employees act like they are superior beings or something. I mean, they work in a freaking credit union, not Trump Tower. Need to hire people that don't act like you're interrupting their personal time when you walk in the door.
-
August 2020 by akp akp
Unfriendly staff and very unwelcoming atmosphere. Employees act like they are superior beings or something. I mean, they work in a freaking credit union, not Trump Tower. Need to hire people that don't act like you're interrupting their personal time when you walk in the door.
-
July 2020 by Kristi Owens
DO NOT BANK HERE!!! UT is BY FAR the WORST credit union I've ever opened an account with!! I have had so many NSF fees drafted from my account without it ever going in the negative!! I've had to call them so many times to tell them to give me my money back!! I had 4 NSF fees drafted from my account all at once with $450 in my account which is clearly nowhere near the negative!! On top of that they told me they won't cash my pay checks if I don't have that same amount in my account!!! Hello I wouldn't need to cash a check if I had that amount already in my account!! It has been the worst experience I've ever had with a credit union and I never write reviews but I felt the need to do so to warn anyone and everyone thinking about joining this awful place!! So please save yourself the stress and frustration and go with a different credit union!! You'll be so glad you did!!
-
May 2019 by Derek Walker
Friendly service, staff recognizes me all the time. Only been a member for 3 months
-
October 2017 by Jennifer Jennings
All dealings I've had have not been impressive.
-
September 2017 by Alissa Sommerfeldt
The workers at the main branch are never friendly and handle complicated situations unprofessionally. I would recommend banking elsewhere. They claim to be about their "members," but are not personable, and do not communicate policies well.
