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November 2023 by Wren Womack
I had a great experience at this store! Drake Bassett and Cade Penny were incredibly helpful when I was switching my boyfriend over to my plan! Drake helped us get the phone and Cade helped us figure out why the new phone was not working at first and made sure to explain the processes of everything that goes on! Cade made sure both of our phones were activated and working! Thank you so much for all y'al do!
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November 2023 by Kimi McMahon
Eddie helped my husband and I out so much!!! He found the best solutions and phones for both of us and provided great customer service.
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October 2023 by Drew Sissom
Great support, took a decent bit of time so be prepared to wait if you are porting a phone.
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October 2023 by Paula
Brett Rider helped me with a new phone recently. He is knowledgeable, personable and efficient. Go see him for all of your phone and Internet needs. Top notch service!
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October 2023 by Drew Netts
Great support, took a decent bit of time so be prepared to wait if you are porting a phone.
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September 2023 by Tina Murdock
This store is extremely slow. It took hours to complete simple tasks. I also had to come back a week later and had to wait again. The employees have no idea how to multi-task. If they are waiting on hold with the Verizon corporation, they just wait. I watched one employee wait for over 30 minutes to talk to the cooperation, and he did nothing while he waited. If you don't want to spend hours in Verizon, I recommend going to another location! It's obvious that the independent operation doesn't care if they waste your time.
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September 2023 by Maya Burks
I came in to upgrade to a new iPhone, and was greeted by Travis Young. He was an absolute delight. He made sure I got the best deal possible, and even went as far as to break down costs and make sure there were no surprises. The store was out of the color and storage size I wanted, and it couldn’t even be ordered through the company. Travis was able to help me find something that worked for me, so I still walked away happy. Overall it was a very smooth process. Thanks Travis!
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September 2023 by Colton Birdwell
Emin is the ultimate professional. He went above and beyond to make sure I was taken care of. The customer service was next level, attention to detail was on point, and he did not try to up/over sale. A very respectful young man with a nose for success. Verizon, You have a GREAT salesman in Emin, sky is the limit for him. He made the entire experience effortless and walked through each step in detail. Thank you Emin, I appreciate all you did to help me.
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August 2023 by Rodolfo Portillo
I came into the Verizon store having issues with my jetpack and Linwood was able to help me get it corrected. I would recommend him or the store if you need sales or service.
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July 2023 by Jennine Wilson
I can't express how much help Ian was today when my phone got run over by a car (long story haha). Data transfer took forever, but he was extremely patient. He is very articulate and was great to talk with during the process. My son and I were there for two hours and both of us walked out with a new phone and completely satisfied beyond belief!
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July 2023 by Tamara queen
Cale was amazing today, I came in with 2 complicated issues, Cale took the time to handle both issues for me. Very Thankful for such a professional job he did. Tamara
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May 2023 by Nicola M.
I've been to this store twice and Damien Hodge and the rest of the staff were all exceptionally helpful and well-informed. I went in with some serious questions about keeping my service with Verizon and they restored my faith in great CS without the constant pressure you get at other brands to upgrade.
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March 2023 by Atlee M.
I stopped by this store on Tuesday because my cell phone had stopped receiving a cell signal. When I walked in, both people were standing ready to help. The guy that helped me listened as I explained what was happening and checked all my settings before determining I possibly needed a new sim card. He switched it out and told me if that didn't work to call verizon and check about warranty repair. He was super helpful and nice. I ended up having a warranty replacement overnighted. I ordered it at 7pm and it was at my house by 11am Wednesday! I got everything switched over and stopped by this same location to have liquid glass applied to my new screen. The person that helped me was also great at explaining everything and went out of his way to check for cases that they had in stock. They ended up not having anything for my phone (its an older model) but I am still really thankful for how helpful they were.
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March 2023 by Shelby Lester
Aaron Campbell was an excellent representative of Cellular Sales. I just upgraded my phone. He explained everything better than anyone I have ever dealt with. I know you must be proud to have an employee with such excellent qualities.
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March 2023 by Cindy Moseley
All the personnel were VERY HELPFUL, FRIENDLY, AND COURTEOUS UNLIKE the Verizon CORPORATE store !!! Will continue to use them instead!!! CORPORATE needs to take lessons from these WONDERFUL guys!!!!
