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January 2024 by Debbie Hilliard
Volunteer Pharmacy has been great to work with the last year! I have a cat that requires a daily pill and Volunteer Pharmacy makes capsules with her medication so that she doesn’t have to taste the awful pill. They have a very convenient text system that allows me to reorder my cat’s meds and lets me know when the meds are ready for pick up. The staff is extremely friendly and helpful! Highly recommend Volunteer Pharmacy!
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January 2024 by Amy Reed
Excellent service. Also, this is the only local pharmacy that I’ve found that is certified to do compounded medications.
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December 2023 by Mason S
Very nice folks. Not the kind of pharmacy I'm used to anymore, and I mean that in a good way. Candy for 25 cents!
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December 2023 by Courtney Vidas
Volunteer pharmacy has saved money on my prescriptions and they are much more friendly than the “big box” pharmacy chains!
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December 2023 by Emily
I recently had a fantastic experience with Volunteer Pharmacy. The staff was exceptionally knowledgeable and took the time to address all my concerns. The personalized approach to medication compounded specifically for my pet's needs made a significant difference in her treatment. I appreciate the professionalism and attention to detail, making this pharmacy my go-to choice for all medications.
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December 2023 by Jennifer White
Volunteer Pharmacy is by far the best pharmacy I have ever worked with. They are friendly, quick to communicate, make an effort to know you and understand your needs. I will never use a different pharmacy!!!
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December 2023 by Krislyn Harbin
My favorite pharmacy. Went to a big box pharmacy over the weekend. My daughter stated they are not friendly like Volunteer is! Very friendly and dependable!
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December 2023 by Tammy Brown
Everyone that works there is so nice, make you feel like they have known you for years, they remember who you are they are very helpful and keep you updated on your meds, the best pharmacy i have ever used
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December 2023 by Patrick James
This pharmacy is hands down the best in Knoxville! Super knowledgeable and friendly staff, great prices and quick service.
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July 2023 by Brenda Russell
I was quoted a price before filling a prescription but charged a different price on pickup (more expensive). The pharmacy acknowledged that it was a mistake on their end and quickly refunded my credit card! We will definitely use them again!
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December 2022 by Sheila Landrum
I wish to sincerely THANK the staff at Volunteer Pharmacy for working with me on the different delivery systems of Gabapentin, to be able to help my cat with her severe nerve disorder. Its finally straightened out and, thanks to you, I am able to give her the drug very easily now. It's definitely making a difference- THANK you everyone for being so kind & helpful!!
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October 2022 by Nicole Goodman
I moved to this pharmacy after awful experiences with Walgreens. They are very friendly, however, it takes several days for them to refill my prescriptions, they always forget to let me know when they’re ready for pickup, and their hours are often very inconvenient. Moving on again!
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March 2022 by Donna S.
Nicest people EVER!! I've received flu, shingles, and covid shots at Volunteer Pharmacy and all of these shots went GREAT!! Never a wait, ever!! They are the fastest in town!! Much better than the pharmacy that starts with a W!! I will never go anywhere else!!!
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February 2022 by Autumn Bowling
All of the techs are professional and friendly. Dr. Frost, the pharmacist on site, is knowledgeable, compassionate, and willing to go the extra mile for her customers and patients. She was able to pin down the cause of a serious symptom of mine that my doctor did not ever think to look into for me. Overall, the pharmacy is a great example of how small businesses should be ran and how healthcare can be personal & a pleasant experience.
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February 2022 by Mark Lee
My wife was referred to this pharmacy following a covid diagnosis. So as not to go into health specifics, we followed the required processes as defined by their website and we even went above and beyond to call the pharmacy to make sure we provided everything that was needed and told yes. We were advised that someone would follow up and we never heard anything. My wife contacted the pharmacy prior to closing, she was advised that "everything they needed was there", "just be here for your appointment at 9 am" - She showed up for her appointment, and the staff acted as if they did not know who she was, and also telling her they needed "copies of insurance cards and they would have to call and verify insurance coverage" which we were advised the night before was already done, "just show up for your 9 am appointment" - she was advised to just wait in the car and they would get with her "as soon as they could" - REALLY, with covid, just wait in the car?? approximately 40 min later she received a TEXT not even a phone call, to advise her of what her "portion' would be, the inconvenience that this pharmacy caused with the ineptitude exhibited with the handling of this referral prompted us to find another provider and NEVER use this pharmacy again. Called and spoke with a gentleman who was very polite regarding the situation, but the bad part about all of the things he said - WAS ALL THE USUAL LIP SERVICE - "we are sorry for your poor experience" ... Oh and by the way, to continue the poor communication, no one bothered to tell her that the service she was being provided was actually going to be administered over an hour, WHILE SHE SITS IN HER CAR and to anticipate being nauseated and sick... And by the way, the canned "hero speech" response by the owner has nothing to do with the inconvenience or lack of communication that we dealt with. Our situation HAD ZERO to do with patience, all had to do with lack of communication and accountability. The reality of my statement is for this pharmacy to research and find out "where the failure in their process is" and be accountable for that failure, not climb on a soapbox.
